Proactive Operations Manager and student effective at public relations and leadership. Focused on efficiency of work and team cohesion, and highly adapted to solving problems in high stress environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
BK Adventure
Titusville, FL
02.2023 - Current
Supervised day-to-day workflow of employees in order to maximize productivity and maintain company operations
Maintained a team of over 50 employees
Handled the hiring, onboarding, and training of new employees as well as duties as an office manager
Scouting new company prospects and running logistics for tours
Office Manager
BK Adventure
Titusville, FL
11.2021 - 02.2023
Organized and maintained a small team of employees to increase sales
Supervised staff members, organized schedules and delegated tasks
Dealt with customer complaints and refunds as well as employee complaints
Personally made over $150,000 in sales
Kayak Tour Guide
BK Adventure
Titusville, FL
05.2021 - 11.2021
Organized groups of 8-20 people in outdoor activities
Provided tourists with information regarding history, wildlife and science
Achieved over 54 5-star reviews in under 4 months of working
Education
Bachelor of Science - Global Studies
University of Central Florida
Orlando, FL
05-2025
Minor - Russian Studies
University of Central Florida
Orlando, FL
05-2025
Minor - Asian Studies
University of Central Florida
Orlando, FL
05-2025
Associate of Arts -
Eastern Florida State College
Cocoa, FL
05-2021
High School Diploma -
Titusville High School
Titusville, FL
05-2021
Skills
Fluent in speaking and reading conversational Russian
Public speaking and debating
Project management and problem solving
Leadership of small or large groups
Certification
Russian Critical Language Certificate Fall, 2024
Accomplishments
Multiple time state level debate finalist and champion