Jacobi Williams
Detroit,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Rental Sales Agent
Avis Budget Group
Detroit, MI
06.2022 - Current
- Rent Avis Budget Group cars and products and service at airport rental counters.
- Processing contracts , listening and identifying customer needs, upselling products and service to enhance travel experince.
Supervisor
Finish Line
Taylor, MI
06.2017 - Current
- Performs sales and customer service responsibilities.
- Perform cashiering , stockroom upkeep and store upkeep as needed.
- Maintains company standards regarding personal sales metrics.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Home Health Aide
Creactive Images
Livonia, MI
02.2022 - 06.2022
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Service Representative
Proctor Loan Protector
Troy, MI
11.2021 - 06.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Making sure mortgage polices was up to date on all loan holder accounts
- Making sure escrow payments was being made on when agents call for renewals
Home Health Aide
Ameristaff Nursing Services
Livonia, MI
01.2021 - 07.2021
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Report any changes in daily condition to nurse supervisor.
Education
High School Diploma -
Oak Park High School
Oak Park, MI 08.2016 - 06.2017
Skills
Reservations
Rental Agreement
Lease Management
Problem-Solving
Sales expertise
Complaint resolution
Report preparation
Staff education and training
Strategic sales knowledge
System updates
Chart pulling
Patient greeting
First Aid and CPR
Nutrition and Food Services Traning
Basic Medication 1&2 Training
Basic Health Training 1&2
Medication Training 1&2
Timeline
Rental Sales Agent
Avis Budget Group
06.2022 - Current
Home Health Aide
Creactive Images
02.2022 - 06.2022
Customer Service Representative
Proctor Loan Protector
11.2021 - 06.2022
Home Health Aide
Ameristaff Nursing Services
01.2021 - 07.2021
Supervisor
Finish Line
06.2017 - Current
High School Diploma -
Oak Park High School
08.2016 - 06.2017