Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jacobine Esingila

Riverside

Summary

Dedicated Housekeeping/Room Attendant with a proven track record at Ekoko Mokake, excelling in guest relations and maintaining pristine environments. Leveraged expertise in cleaning and customer service to enhance guest satisfaction significantly. Demonstrated meticulous attention to detail and a commitment to excellence, ensuring high standards of cleanliness and safety.

Work History

Housekeeping/ Room Attendant

Ekoko Mokake
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.

Education

Electricity

Government Technical School
Limbe Cameroon

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Mopping floors

Languages

English
Professional Working

Timeline

Housekeeping/ Room Attendant

Ekoko Mokake

Electricity

Government Technical School
Jacobine Esingila