Angelica Garcia
New York,NY
Summary
Results-oriented Receptionist successful at managing busy reception areas and multi-line telephone systems. Security-conscious with a methodical and focused approach. Versatile and hardworking Receptionist driven to improve productivity and customer relations with attention to detail and a professional demeanor. Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills.
Overview
10
10
years of professional experience
Work History
Housekeeping/ Room Attendant
Hotel Henri, A Wyndham Hotel
New York, NY
02.2017 - 01.2018
- Transported cleaning products and equipment to and from the utility rooms.
- Rotated linens in storerooms and replenished supplies when they were low.
- Returned emptied garbage receptacles to their proper locations.
- Disinfected and mopped bathrooms to keep them sanitary and clean.
- Polished glass surfaces and windows.
- Swept and washed all hard surface floors.
- Cleaned walls, windows, shades and curtains.
- Changed bed linens and collected soiled linens for cleaning.
- Cleaned and changed bedspreads, blankets and mattresses.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
- Verified that all storage areas and carts were clean and organized.
- Removed waste paper and other trash from the premises to designated area.
- Dusted picture frames and wall hangings with a cloth.
Housekeeping/ Attendant
Grand Hyatt New York
New York, NY
12.2011 - 06.2012
- Hand dusted and wipe, clean office furniture
- removed finger marks and smudges from vertical surfaces including doors, frames and glass partitions
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Dusted picture frames and wall hangings with a cloth.
- Removed waste paper and other trash from the premises to designated area.
- Verified that all storage areas and carts were clean and organized.
- Cleaned and buffed tile floors using industrial cleaning equipment.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
- Cleaned and changed bedspreads, blankets and mattresses.
- Moved chairs, desks and beds around rooms to clean behind and underneath them.
- Spot cleaned walls, carpets and light fixtures.
- Waxed and polished wood floors and other woodwork.
- Washed, cleaned and disinfected water coolers.
- Polished all metal hardware fixtures.
Administrative Assistant
NewYork-Presbyterian Weill Cornell Medical Center
New York, NY
07.2009 - 06.2010
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Received and routed business correspondence to correct department or staff member.
- Monitored premises security, screened visitors, updated logs and issued passes.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Made travel arrangements for management and executive staff.
- Provided clerical support to company employees, including copying, faxing and file management.
- Wrote professional memorandum, letters and marketing copy.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Administrative Assistant
Patrick F. O'Leary, MD, FACS, PC
New York, NY
05.2008 - 02.2009
- Answered telephone inquiries from clients, vendors and the public.
- Opened and properly distributed incoming mail.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Helped distribute employee notices and mail around the office.
- Maintained a clean reception area, including lounge and associated areas.
- Organized all new hire, security and temporary paperwork.
- Assisted with event planning, including associated travel and logistical arrangements.
- Compiled company information and related material and distributed it to candidates.
- Screened all visitors and directed them to the correct employee or office.
- Obtained signatures for financial documents and internal and external invoices.
Education
High School Diploma -
Washington Irving High School
New York, NY2010
Skills
- Excellent communication skills
- Medical billing
- Multi-line phone proficiency
- Spreadsheet management
- Invoice processing
- Appointment setting
- Advanced clerical knowledge
- Certified in 10-key
- Filing and data archiving
- Excellent planner and coordinator
- Conference planning
- Professional phone etiquette
- Database management
- Compensation and benefits
- Team building
- Accurate and detailed
- Flexible
- Articulate and well-spoken
- 65 WPM typing speed
- Works well under pressure
- Customer service-oriented
Timeline
Housekeeping/ Room Attendant
Hotel Henri, A Wyndham Hotel
02.2017 - 01.2018
Housekeeping/ Attendant
Grand Hyatt New York
12.2011 - 06.2012
Administrative Assistant
NewYork-Presbyterian Weill Cornell Medical Center
07.2009 - 06.2010
Administrative Assistant
Patrick F. O'Leary, MD, FACS, PC
05.2008 - 02.2009
High School Diploma -
Washington Irving High School