PRIMROSE A. GRIFFITHS
BALACLAVA,ST.ELIZABETH
Summary
Dynamic and detail-oriented professional with extensive experience in high-end hospitality, including a supervisory role at Grand Traverse Resort and Spa. Proven track record in customer service excellence and adaptability, ensuring pristine environments and guest satisfaction. Skilled in managing operations and training staff to uphold rigorous standards in a fast-paced setting.
Overview
2026
2026
years of professional experience
Work History
HOUSEKEEPING/ ROOM ATTENDANT
CHATHAN BARS INN
04.2025 - Current
- 5 STAR
HOUSEKEEPING/ ROOM ATTENDANT
CHATHAN BARS INN
04.2024 - 11.2024
- 5 STAR
(SUMMERS)
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2023 - 04.2024
- 5 STAR
HOUSEKEEPING/ ROOM ATTENDANT SUPERVISOR/ TRAINER
GRAND TRAVERSE RESORT AND SPA
04.2014 - 11.2023
- Ensured high standards of cleanliness and organization in guest rooms and common areas.
- Performed daily inspections of rooms to maintain quality and adherence to service standards.
(SUMMERS)
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2022 - 04.2023
- 5 STAR
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2021 - 04.2022
- 5 STAR
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2020 - 04.2021
- 5 STAR
(WINTERS)
SALES RESPERSENTITIVE (ENTREPRENEUR)
Self Employed Services
jamaica wl
2010 - 2013
- Managed day-to-day operations, ensuring efficiency and compliance with regulations.
- Conducted market research to identify new business opportunities and trends.
PASTRY CHEF
SUNSET JAMAICA GRANDE HOTEL
01.2010 - 01.2011
- Executed a variety of baking techniques to produce high-quality pastries and desserts.
DISPATCH SUPERVISOR
MASTER HAULAGE SERVICES
01.2006 - 01.2008
- Managed daily dispatch operations to optimize route efficiency and reduce delivery times.
SECURITY OFFICER
ISLAND CRIME SECURITY COMPANY
01.2004 - 12.2006
- Monitored surveillance cameras to detect suspicious activities and potential security breaches.
Education
Mandeville Craft Institute
JAMAICAHigh School -
Balaclava High School Evening School
National Institute of Commerce -
National Institute of Commerce
Technical High School -
Santa Cruz Technical High School
Primary School -
Balaclava Primary School
Basic School -
Balaclava Basic School
Skills
- Sales representation
- Stress management
- Adaptability and flexibility
- Customer service excellence
- Human resources knowledge
- Initiative and proactivity
- Attention to detail
References
AVAILABLE UPON REQUEST
Qualifications - C X C
1, 2, 1, 2, 3
Timeline
HOUSEKEEPING/ ROOM ATTENDANT
CHATHAN BARS INN
04.2025 - Current
HOUSEKEEPING/ ROOM ATTENDANT
CHATHAN BARS INN
04.2024 - 11.2024
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2023 - 04.2024
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2022 - 04.2023
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2021 - 04.2022
HOUSEKEEPING/ ROOM ATTENDANT
STEIN ERICKSON LODGE
11.2020 - 04.2021
HOUSEKEEPING/ ROOM ATTENDANT SUPERVISOR/ TRAINER
GRAND TRAVERSE RESORT AND SPA
04.2014 - 11.2023
PASTRY CHEF
SUNSET JAMAICA GRANDE HOTEL
01.2010 - 01.2011
DISPATCH SUPERVISOR
MASTER HAULAGE SERVICES
01.2006 - 01.2008
SECURITY OFFICER
ISLAND CRIME SECURITY COMPANY
01.2004 - 12.2006
SALES RESPERSENTITIVE (ENTREPRENEUR)
Self Employed Services
2010 - 2013
Mandeville Craft Institute
High School -
Balaclava High School Evening School
National Institute of Commerce -
National Institute of Commerce
Technical High School -
Santa Cruz Technical High School
Primary School -
Balaclava Primary School
Basic School -
Balaclava Basic School