Jacob Simas
Fall River,MA
Summary
Detail-oriented professional with strong skills in customer assistance and merchandising. Experienced in managing inventory and processing transactions, ready to leverage expertise to optimize store performance and enhance customer loyalty.
Overview
1
1
year of professional experience
Work History
Sales Partner
Boot Barn
North Dartmouth, Massachusetts
09.2025 - Current
- Reset store displays for special events and seasonal merchandise changes.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Arranged and stocked new merchandise following placement directions.
- Managed recovery processes to ensure compliance with company policies.
- process, received and opened incoming shipment
- Packed and shipped online orders efficiently
- merchandising the stores product shelving, tables, and sign
- restocking product onto the sales floor.
- experienced in returns/exchanges
- worked very closely with managers and keyholders
Beauty Sales Associate
JCPenney
North Dartmouth, Massachusetts
06.2025 - 09.2025
- Maintained cleanliness and organization of beauty product displays.
- Assisted customers in selecting beauty products tailored to their needs.
- Processed sales transactions accurately and efficiently at the register.
- Participated in training sessions to stay updated on new products and trends.
- Provided beauty advice based on customer needs and preferences.
- Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
- Placed special orders or called other stores to find desired items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Sales Associate
JCPenney
North Dartmouth, Massachusetts
09.2024 - 09.2025
- Assisted customers in locating products and making purchase decisions.
- Collaborated with team members to achieve store sales goals.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies.
- Implemented a rewards program for frequent shoppers as an incentive for loyalty.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
B.M.C. Durfee High School
Fall River, MA06-2025
Skills
- Customer service
- Visual merchandising
- Sales techniques
- Inventory management
- Team collaboration
- Cash handling
- Time management
- Customer loyalty
- Point of sale operation
- Flexible schedule
- Returns and exchanges
- Store opening and closing
- Product knowledge
- Problem-solving
- Sales goal achievement
- Retail merchandising expertise
- Price tagging
- Shelf stocking
- Display setup
Timeline
Sales Partner
Boot Barn
09.2025 - Current
Beauty Sales Associate
JCPenney
06.2025 - 09.2025
Sales Associate
JCPenney
09.2024 - 09.2025
High School Diploma -
B.M.C. Durfee High School