Jacob Simpson
Tucson,AZ
Summary
Contract of 5 years served in the United States Marine Corps as a 7314 Unmanned Aerial Vehicle Operator. After transitioning out of the Marine Corps, worked as a Security Officer at The Ohio State University Wexner Medical Center and associated locations. Following employment with Ohio State, moved to Tucson, Arizona and began working as an Auto Claims Adjuster with GEICO. Experience in conflict resolution and de-escalation, by physical means when and if necessary. Proficient with weapons handling and safety, with multiple Expert level Rifle Range qualifications within the Marine Corps. Experience in area reconnaissance and surveillance both physically and remotely. Proficient in professional communication, both verbal and written.
Overview
6
6
years of professional experience
Work History
Auto Claims Adjuster
GEICO
05.2022 - 03.2023
- Investigated various policy issues to determine if coverage could be provided in specific scenarios.
- Negotiated with claimants to settle claims.
- Examined photographs and surveillance and any other documents relating to claims.
- Determined liability based on available information, statements and documentation.
- Issued payouts to claimants.
- Documented all findings in concise notes within each claim.
- Used external resources to find contact information for individuals attempting to evade the proper claims process.
- Collaborated with Attorneys and Adverse Insurers to reach an agreeable resolution, when possible.
- Ensured that customers had a full and complete understanding of applicable state laws and coverages available to them.
Security Officer
The Ohio State University
09.2021 - 03.2022
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Dealt with psychologically ill and violent patients, resorting to lowest possible level of force necessary to achieve conflict resolution.
- Assisted medical staff in medicating patients, at times by force.
- Utilized company vehicles to check external OSU locations throughout Columbus.
- Responsible for responding to any of 1800+ beds at any given time.
Unmanned Aerial Vehicle Operator
United States Marine Corps
09.2016 - 09.2021
- Used instrumentation to pilot aircraft during poor visibility.
- Completed daily pre-flight checks and post-flight briefings to maintain safety standards.
- Planned and executed both administrative and tactical aspects of flight operations.
- Regularly flew 6-8 hour missions conducting Aerial Reconnaissance.
- Annually renewed qualifications in events such as Rifle Range, Gas Chamber, Water Survival and security courses.
Ground Training Clerk
Unmanned Aerial Vehicle Squadron 1
10.2020 - 05.2021
- Coordinated and executed all Annual and Fiscal Year requirements in accordance with Marine Corps standards.
- Communicated with supervising and associated commands up to 10 times daily in order to coordinate training at its maximum efficiency and proficiency.
- Routed correspondence through command, designating Marines with billets vital to unit readiness.
- Served as safety supervisor for events such as Water Survival, Gas Chamber and Annual Physical Fitness Test/Combat Fitness Test.
Department of Safety and Standardization Clerk
Unmanned Aerial Vehicle Squadron 1
06.2018 - 10.2020
- Supervised adherence to safety standards and regular completion requirements to ensure safety and proficiency of both ground and flight operations.
- Daily logged on average 100 flight hours for Operators.
- Handled distribution of all flight equipment.
- Managed both personal and official Confidential files and publications daily, making official changes to these documents when necessary.
- Received and routed command correspondence to correct departments and staff members.
- Answered telephone calls to field inquiries from clients, supervising commands and various other callers seeking assistance.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Skills
- Situational Awareness
- Critical Thinking
- Public Interaction
- Area Patrol
- Proficient with Microsoft Office Software
- Weapons Handling and Safety
- Professional Communication
- Conflict Resolution/De-escalation
- Customer Service
- Attention to Detail
Education and Training
- High School Diploma
Lancaster High School - Lancaster, Ohio
2012-2016
- Trained for Augmentation of Security Forces
-Escalation of force
-Vehicle Inspection
-Scanning/screening of personnel
-Guard posts
-Prisoner escort
- Certified Proof Test Report (CPTR)
-Supervise and evaluate performance of Marine Corps physical standards and rehabilitation
- Lean Six Sigma Yellow Belt Certified
Experience and Achievements
- Multiple consecutive Expert Rifle Qualifications
- Independently executed all Department of Safety and Standardization duties and responsibilities for 6 months
- Participated in testing of Anafi Small Unmanned Aerial System rotary and fixed wing drones for close proximity cooperation with manned aircraft
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Auto Claims Adjuster
GEICO
05.2022 - 03.2023
Security Officer
The Ohio State University
09.2021 - 03.2022
Ground Training Clerk
Unmanned Aerial Vehicle Squadron 1
10.2020 - 05.2021
Department of Safety and Standardization Clerk
Unmanned Aerial Vehicle Squadron 1
06.2018 - 10.2020
Unmanned Aerial Vehicle Operator
United States Marine Corps
09.2016 - 09.2021
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