Jacolene Daniels
Forney,TX
Summary
Adaptable professional with a proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively to drive results. Committed to continuous learning and adept at navigating change successfully.
Overview
19
19
years of professional experience
Work History
Accounting Administrative Assistant
Esquire
Pretoria, South Africa, Gauteng
09.2018 - 04.2022
- Managed daily accounting tasks, maintaining accurate financial records and ensuring compliance with regulations.
- Processed invoices and payments using accounting software, ensuring accuracy and timely financial management.
- Verified vendor invoices against purchase orders prior to payment processing.
- Reconciled bank statements monthly to maintain financial accuracy.
- Prepared necessary reports for month-end closing activities, supporting financial processes.
- Generated financial reports for management review.
- Coordinated with vendors and clients to efficiently resolve billing inquiries, enhancing overall customer satisfaction.
- Assisted accountants during annual audits by providing essential support.
Recruiter & Administrator
Nazareth House Skills & Development Academy
06.2016 - 05.2017
- Sourced and screened potential candidates, reviewing resumes and managing pipelines.
- Screened candidates to identify qualified applicants for various roles, improving selection quality.
- Coordinated interviews between candidates and hiring managers to expedite selection processes.
- Developed job descriptions and postings to attract suitable candidates for open positions.
- Communicated with candidates throughout hiring processes to enhance engagement and candidate experience.
- Collaborated with hiring managers to understand position requirements and expectations.
- Updated HR and management on hiring status for transparency and informed decision-making.
- Maintained applicant tracking system records for all applicants and recruitment activities.
Bookings Coordinator
INTEN Nurse Nursing Agency PTY (LTD)
06.2008 - 03.2016
- Coordinated nurse bookings for multiple healthcare facilities, ensuring optimal staffing levels.
- Communicated with healthcare providers to confirm staffing needs promptly.
- Maintained accurate records of nurse availability and assignments, supporting effective scheduling.
- Collaborated with team members to address staffing shortages effectively.
- Managed customer inquiries regarding bookings, providing information on availability and rates.
- Responded quickly to customer feedback regarding their experience with the booking process.
- Cultivated relationships with clients, fostering loyalty and repeat business.
Call Centre Agent & Proofreader
Junk Mail Publishing
01.2003 - 01.2006
- Answered incoming calls, providing professional and knowledgeable customer service.
- Assisted customers with order placements and account management efficiently.
- Maintained strong call control while addressing issues through scripted responses.
- Engaged actively with callers, confirming information and diffusing tensions.
- Consistently met or exceeded benchmarks for call speed, accuracy, and volume.
- Managed customer expectations by clarifying needs and recommending suitable products.
- Prioritized incoming calls based on urgency and importance levels.
- Reviewed manuscripts for grammar, punctuation, and spelling errors to ensure quality.
Education
Higher Certificate - Economics and Business Management Science
UNISA (University of South Africa)
Sunnyside, Pretoria04-2026
Diploma Business Management - Business Management
IQ Academy
East London, South Africa07-2025
Certificate in End User Technologies - End User Technologies
Damelin College
Hatfield, 002803-2008
Senior Certificate - Afrikaans 1st Language, English 2nd Language, Biology, Accounting, Business Economics, History
Willowmore Secondary School
Eastern Cape01-2001
Skills
- Financial statement preparation
- Bank reconciliation
- Financial analysis
- Accounting software
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Client relations
- Adaptability
- Self motivation
- leadership
Languages
- Afrikaans
- English
- Afrikaans
References
- Mr. Ferreira, High School Principal, (044) 923 1176
- Mara Badenhorst, Manager @ Junkmail Publishing, (012) 342 3865
- Mr. D. Daniels, Trinity Sales & Marketing Manager, (012) 663 6523
- Monica Castelyn, CEO - INTEN Nurse Nursing Agency, +27(082) 568 6575
- Michele Jager, General Manager - NHSDA, (012) 460 3074 / Cell no: 082 824 0240
Physical Address
1213 Falcon Heights, Forney, Dallas TX 75126
Personal Information
- Date of Birth: 12/16/83
- Nationality: South African
- Marital Status: Married
Languages
English
Professional
Afrikaans
Professional
Timeline
Accounting Administrative Assistant
Esquire
09.2018 - 04.2022
Recruiter & Administrator
Nazareth House Skills & Development Academy
06.2016 - 05.2017
Bookings Coordinator
INTEN Nurse Nursing Agency PTY (LTD)
06.2008 - 03.2016
Call Centre Agent & Proofreader
Junk Mail Publishing
01.2003 - 01.2006
Higher Certificate - Economics and Business Management Science
UNISA (University of South Africa)
Diploma Business Management - Business Management
IQ Academy
Certificate in End User Technologies - End User Technologies
Damelin College
Senior Certificate - Afrikaans 1st Language, English 2nd Language, Biology, Accounting, Business Economics, History
Willowmore Secondary School