JaCora Crockett
Columbia,SC
Summary
Ambitious esthetician looking to start a career in a high-end salon, with interests in continuous education, development, and becoming a valuable contributor to client care and salon success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Trainer
Agape Care Group
Columbia, SC
05.2023 - Current
- Collaborated with stakeholders to identify areas where additional or revised training is required.
- Assisted with the development of learning objectives and course outlines for each training session.
- Provided feedback to participants regarding their performance during the training sessions.
- Explained goals and expectations required of trainees.
- Created and offered additional materials to enhance training.
Customer Service Representative
Continuum
Columbia, SC
06.2022 - 01.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Esthetics
Paul Mitchell The School
Columbia, SC05-2025
High School Diploma -
Spring Valley High School
Columbia06-2021
Skills
- Team collaboration
- Effective communication
- Problem solving
- Reliability
- Active listening
- Skin analysis
- Waxing techniques
- Product knowledge
- Eyelash extension application
- Facial treatments
- Brow tinting
- Brow sculpting
Certification
- Barbicide Certified
- Spa Girl Certified
- Skinny on Skin Certified
Timeline
Lead Trainer
Agape Care Group
05.2023 - Current
Customer Service Representative
Continuum
06.2022 - 01.2023
Esthetics
Paul Mitchell The School
High School Diploma -
Spring Valley High School
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