JACORIA FOSTER
Birmingham,Alabama
Summary
Detail-oriented individual experienced in hospitality and customer service. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Representative
UAB Medicine
Birmingham , AL
10.2023 - Current
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Answered incoming calls from guests seeking general information.
Hostess
LongHorn Steak House
Trussville, USA
10.2022 - Current
- Answered phone calls to take reservations and address guest questions and concerns
- Greeted customers and provided them with menus
- Demonstrated flexibility by helping out in other departments as needed
- Assisted in seating guests and managing the wait list
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
- Supported servers and bussers through high-volume shifts with food running and table clearing
Kitchen Helper
1918 Catering
Homewood, USA
02.2019 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Utilized excellent knife skills when cutting fruits, vegetables, herbs, proteins accurately and efficiently
- Maintained cleanliness of work area by properly disposing of waste and cleaning surfaces and utensils
ToGo Specialists/ Hostess
Chilli's Restaurant
Trussville, USA
03.2021 - 09.2021
- Utilized cash register to accurately process customer payments
- Assisted other team members in completing tasks when needed
- Exhibited excellent customer service skills while taking orders and helping customers with their selections
- Operated cash register for processing student payments in cafeteria
- Greeted customers and provided excellent customer service
Education
Associate in Science (A.S.) - Biology
Jefferson State Community College
Birmingham, Alabama12.2022
High School Diploma -
Clay Chalkville High School
Clay, AlabamaSkills
- Effective Written and Verbal Communication
- Good Communication Skills
- Customer Service
- Detail Oriented
Certification
Food Handler
Timeline
Guest Service Representative
UAB Medicine
10.2023 - Current
Hostess
LongHorn Steak House
10.2022 - Current
ToGo Specialists/ Hostess
Chilli's Restaurant
03.2021 - 09.2021
Kitchen Helper
1918 Catering
02.2019 - Current
Associate in Science (A.S.) - Biology
Jefferson State Community College
High School Diploma -
Clay Chalkville High School