Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacorya Suggs

Durham,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Home Health Aide

Serenity home health aide
Durham, NC
01.2023 - Current
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.

Front Desk Receptionist

Lane & associates family dentist
Durham, NC
01.2019 - 01.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Front Desk Receptionist

Wake toxicology lab
Durham, NC
01.2016 - 01.2019
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.

Customer Service Representative

Conduent
Raleigh, North Carolina
01.2013 - 01.2016
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Cashier Assistant

Firehouse Subs
Durham , NC
01.2009 - 01.2014
  • Greeted customers and provided assistance in locating items.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Resolved customer complaints regarding sales and service.
  • Assisted with pricing merchandise for sale in store.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.

Education

High School Diploma -

Southern High School
Durham , NC
06-2012

Skills

  • Progress Documentation
  • Care Plan Management
  • Behavioral Management
  • Care plan assessment
  • Patient transportation
  • Client documentation
  • Patient Care
  • [State] Driver's License
  • Light Housekeeping
  • Inventory Support
  • Store Cleaning
  • Financial Reporting
  • Customer Service
  • Office Management
  • File Management
  • Data Entry
  • Administrative Support

Timeline

Home Health Aide

Serenity home health aide
01.2023 - Current

Front Desk Receptionist

Lane & associates family dentist
01.2019 - 01.2023

Front Desk Receptionist

Wake toxicology lab
01.2016 - 01.2019

Customer Service Representative

Conduent
01.2013 - 01.2016

Cashier Assistant

Firehouse Subs
01.2009 - 01.2014

High School Diploma -

Southern High School

Similar Profiles

CREATE PROFILE
Jacorya Suggs