High-energy human resource professional with a strong track record in employee retention. Skilled in safeguarding company interests while fostering positive employee relationships, resulting in successful team dynamics.
Overview
5
5
years of professional experience
Work History
HUMAN RESOURCE ASSISTANT
Amazon Delivery Service Partner
Orlando, FL
01.2022 - Current
Producing a 40% increase in tenure workforce over a six month period
Maintaining a comprehensive delivery service partner (DSP) compliance score of 100%
Establish various employee accounts
Enhance team workflow and job satisfaction through surveys regarding employee wages and bonuses
Preserve employee records through multiple platforms
Engaging in active recruiting processes.
SUPERVISOR
Amazon Delivery Service Partner
Orlando, FL
01.2022 - Current
Collaborating with managers to improve and sustain high company performance
Monitor daily operations relating to logistic compliance
Identifying training needs while developing coaching programs
Create intentional communication strategies to improve employee performance and relations
Conduct accident investigations and enforcing strict safety protocols and procedures.
CUSTOMER SERVICE SUPERVISOR
WAWA
Orlando, FL
01.2020 - 01.2022
Supervised, trained, and mentored team
Provided exceptional customer service through conflict resolution between customers and employees
Pertained skills in various departments throughout the store
Balanced registers and company safes
Maintained cash transactions, and processed payments through point-of-sale (POS) systems.