Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacquail Cooper

Moore Haven,FL

Summary

Experienced with managing floor activities and leading teams to ensure operational efficiency. Utilizes strong communication and organizational skills to maintain productive work environment. Track record of implementing effective processes and resolving conflicts to improve overall performance. Knowledgeable Desired Position with solid background in supervising floor operations and ensuring smooth workflow. Proven track record of enhancing team productivity and maintaining high standards of customer service. Demonstrated leadership and problem-solving skills in managing daily tasks and resolving issues promptly. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Team-oriented individual eager to employ sales and mentoring skills. Trains sales associates, drives sales and implements process improvements. Strong organizational skills and dedication to delivering exceptional customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Home Health Aide

Complete Homecare
Palm Beach, FL
03.2018 - Current
  • Taking care of patient’s, as an bathing, light house work, transporting them too their appointments if needed...

Floor Supervisor

Fort Myers youth academy
Fort Myers, FL
11.2023 - 12.2023
  • Supervised daily operations, ensuring compliance with safety protocols and procedures.
  • Implemented workflow improvements, increasing efficiency in task completion rates.
  • Developed schedules to optimize resource allocation and staff coverage.
  • Managed conflict resolution among team members, fostering a positive work environment.
  • Collaborated with management on strategic initiatives to improve facility operations.
  • Maintained inventory control systems, ensuring proper stock levels were upheld.

Cashier/Sales Associate

Ralph Lauren
Estero, FL
11.2021 - 12.2023
  • Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
  • Maintained comprehensive product knowledge to assist customers with inquiries and enhance shopping experience.
  • Collaborated with team members to optimize checkout workflow and reduce wait times for customers.
  • Monitored inventory levels at the register, reporting discrepancies to management for timely resolution.
  • Implemented promotional displays at checkout to increase sales of featured merchandise effectively.
  • Assisted in managing cash drawer accuracy through regular audits and reconciliations each shift.
  • Developed strong relationships with repeat customers, fostering loyalty and enhancing overall store reputation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier/Sales Associate

Bells outlet
Clewiston, FL
05.2019 - 07.2020
  • Process transactions efficiently using point-of-sale systems.
  • Maintain accurate cash drawer and handle financial discrepancies.
  • Provide exceptional customer service, ensuring positive shopping experiences.
  • Assist in inventory management by restocking merchandise as needed.
  • Resolve customer inquiries and complaints with professionalism and care.
  • Collaborate with team members to streamline checkout processes for efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Wendy's
Okeechobee, FL
07.2018 - 12.2018

I prepared food , took orders , deep cleaned, and also crossed trained for morning & nights

Cashier

Walmart
LaBelle, FL
09.2015 - 12.2017
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Resolved customer inquiries and complaints with professionalism, enhancing overall satisfaction.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Monitored inventory levels, alerting management to low stock items for timely replenishment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Cashier

Burger King
Moore Haven, FL
03.2013 - 05.2015
  • Burger King was closed down
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.

Education

High school diploma - Junior High Education

Moore Haven Junior/Senior High School
Florida
05.2009

Medical Assistance -

National American University
South Dakota

Skills

Facilitated early childhood education and development activities in preschool settings

  • Customer satisfaction

Assisted teams in achieving project goals through effective collaboration Supported project timelines by coordinating tasks among team members Contributed to problem-solving efforts to enhance team performance

Oversaw comprehensive janitorial operations to ensure cleanliness and safety standards

Demonstrated effective communication skills to facilitate collaboration and information exchange

Performed cleaning duties to maintain cleanliness and organization in various environments Assisted in the setup and breakdown of cleaning equipment and supplies Supported team members in achieving cleanliness standards and client satisfaction

Demonstrated exceptional organizational skills to streamline project workflows

Assisted dietary teams in daily operations to support patient meal planning and preparation Collaborated with staff to maintain food safety and sanitation standards Provided support in inventory management and supply ordering

Oversaw custodial operations to ensure cleanliness and safety in facilities

Executed fundamental mathematical operations to support data analysis

Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays

Supported children's development through engaging activities and educational play for ages 3-5 Facilitated a safe and nurturing environment for young learners Assisted in implementing age-appropriate learning strategies to enhance cognitive skills

Assisted clients with daily living activities to promote independence and well-being Supported healthcare teams in delivering quality care to patients Maintained accurate records of patient progress and care plans

Executed comprehensive data collection processes to support research initiatives

Facilitated collaborative interactions with individuals on the autism spectrum

Assisted in daily childcare activities to support children's development and well-being Provided a safe and nurturing environment for children to learn and grow Engaged children in educational and recreational activities to promote social skills

Facilitated early childhood education and development activities in preschool settings

Certification

  • Wendell security school & multi services January 2024 to Present
  • Driver's License October 2020 to July 2026
  • BLS Certification July 2022 to July 2025
  • Certified Medication Technician June 2021 to June 2022
  • Certified Home Health Aide

Timeline

Floor Supervisor

Fort Myers youth academy
11.2023 - 12.2023

Cashier/Sales Associate

Ralph Lauren
11.2021 - 12.2023

Cashier/Sales Associate

Bells outlet
05.2019 - 07.2020

Cashier

Wendy's
07.2018 - 12.2018

Home Health Aide

Complete Homecare
03.2018 - Current

Cashier

Walmart
09.2015 - 12.2017

Cashier

Burger King
03.2013 - 05.2015

High school diploma - Junior High Education

Moore Haven Junior/Senior High School

Medical Assistance -

National American University
Jacquail Cooper