Jacquela Humbert
Mobile,AL
Summary
My desire is to impact the success of children, parents, and families by reaching goals and objectives as outlined in the Head Start Performance Standards. I have been a dedicated Social Services Worker offering 16 years of a comprehensive background in social services , as well as strong interpersonal, organizational and computer skills. I have proven to be able to build positive rapport and relationships with community members in order to establish community partnerships that will benefit children and families of the MCA Head Start/Early Head Start Program.
Overview
16
16
years of professional experience
Work History
Family Engagement Coordinator
Mobile Community Action Head Start
Mobile, United States
07.2013 - Current
- Responsible for the coordination of all activities involving the Eligibility, Recruitment, Selection, and Attendance of children in Head Start/Early Head Start
- Responsible for the development of Family Services and Community Partnership Areas
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Developed and maintained courteous and effective working relationships.
- Carried out day-to-day duties accurately and efficiently.
Mental Health Coordinator
Mobile Community Action Head Start
Mobile, United States
08.2011 - 07.2013
- Ensured mental health assistance was available to children and parents
- Conducted classroom observations to ensure that practices that promote mentally healthy growth an development was being offered
- Reviewed social skills assessment to identify children who may have deficits in the development os social emotional skills
- Provided families with recommendations to community resources.
- Observed and monitored children's behavior and responses to treatment.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Consulted with other staff members regarding treatment plans
- Worked collaboratively with other mental health professionals to provide consistent care
Family Advocate
Mobile Community Action Head Start
Mobile, United States
10.2006 - 08.2011
- Collaborated with families to assist in growth, development and education to increase potential.
- Identified available community resources and programs for families
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Center Supervisor
Mobile Community Action Head Start
Mobile, United States
05.2011 - 06.2011
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
Education
Master of Science - Marriage And Family Therapy
University of Mobile
Mobile, AL12.2010
Bachelor of Arts - Sociology
Central State University
Wilberforce, OH06.1998
Skills
- Community Resources
- Microsoft Office Suite
- Family services
- Planning and Coordination
- Analytical and Critical Thinking
- Google Workspace
- Teamwork and Collaboration
- Critical Thinking
- Active Listening
- Written Communication
- Multitasking Abilities
- Client needs assessment
- File management
- Problem-Solving
- Data Entry
Timeline
Family Engagement Coordinator
Mobile Community Action Head Start
07.2013 - Current
Mental Health Coordinator
Mobile Community Action Head Start
08.2011 - 07.2013
Center Supervisor
Mobile Community Action Head Start
05.2011 - 06.2011
Family Advocate
Mobile Community Action Head Start
10.2006 - 08.2011
Master of Science - Marriage And Family Therapy
University of Mobile
Bachelor of Arts - Sociology
Central State University
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