Jacquelin Copley
West Palm Beach,FL
Summary
Sales-focused leader and results-driven manager with a strong background in account management, team leadership, and revenue growth. Experienced in building high-performing teams, driving strategic sales initiatives, and delivering exceptional client experiences. Seeking an Account Executive position where I can leverage my leadership skills and sales expertise to contribute to a dynamic, growth-oriented organization.
Overview
3
3
years of professional experience
Work History
Med Spa Clinic Manager
VIO Med Spa
03.2023 - Current
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
Account Executive (Mortgage Loan Originator)
NewDay USA
07.2022 - 02.2023
- Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
- Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
- Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
- Worked closely with borrowers experiencing financial hardship, helping them explore alternative financing options or refinancing solutions.
Education
Bachelor of Science - Marketing
Florida State University
Tallahassee, FL05-2022
Skills
- Administrative leadership
- HIPAA compliance
- Clinical management
- Employee training
- Loan origination
Timeline
Med Spa Clinic Manager
VIO Med Spa
03.2023 - Current
Account Executive (Mortgage Loan Originator)
NewDay USA
07.2022 - 02.2023
Bachelor of Science - Marketing
Florida State University