Jacquelin Ordaz
Santa Rosa,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant II
Sutter Health Family Medicine
Santa Rosa, CA
01.2025 - 04.2025
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Administered medications and educated patients and families on correct at-home administration.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected specimens from patients for laboratory testing purposes.
Medical Assistant II
Providence Medical Group Inc
Santa Rosa, CA, CA
11.2022 - 01.2025
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
Care Team Medical Assistant
West County Health Centers
Guerneville, CA
03.2021 - Current
- Collected, labeled and stored lab samples according to laboratory specifications.
- Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects.
- Collected blood or tissue samples from patients for lab work.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
Medical Assistant
CDPH Healthcare ITL
Santa Rosa, CA
07.2020 - 02.2021
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Followed laboratory guidelines for handling biological specimens.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
- Explained reason for testing and process involved to each client.
- Set up screening stations to take temperatures and check individuals for COVID-19 symptoms.
- Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
Bilingual Medical Assistant
Medix LHI Optum serve
Santa Rosa, CA
01.2020 - 01.2020
- Answered phone calls to provide assistance, information and medical personnel access.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
Medical Assistant
Fox Home Health
Santa Rosa, CA
- COVID-19 TESTER: Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes. Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
- COVID-19 VACCINATOR: Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system, Administered COVID Vaccines
- Front Desk Check in : Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Received incoming calls and coordinated with staff to fulfill customer requests. Scheduled and confirmed appointments. Greeted incoming patients and verified paperwork to manage smooth intake processes.
- COVID 19 OBSERVATION : Observe patients for any immediate Covid-19 Vaccine Side Effects. Laminate Vaccine Cards.
Education
Certified Medical Assisting
West Coast Medical Assistant Training Program
Rohnert Park, CA09.2020
High School Diploma -
Roseland University Prep
Santa Rosa, CA05.2019
Skills
- BLS / CPR Certification
- EKG
- Intramuscular Injections
- EMR (Electronic Medical Records)
- PPE
- Proper sterilization techniques
- Team oversight
- Administrative leadership
- Fluent in Spanish
- Data management
- Flexible schedule
- Venipuncture and phlebotomy
- Charting expertise
- HIPAA compliance
- Reliable transportation
- Data entry
- Medical terminology
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
160 Hour Externship Completion : Fox Home Health COVID 19 Clinic (after WCMATP)
Redwood empire dermatology Volunteer Extern
Certification
WEST COAST MEDICAL ASSISTANT TRAINING PROGRAM : Certified Medical Assistant
AHA : American Heart Association
BLS : Basic Life Support
CMA : West Coast Medical Assistant Training Program
Timeline
Medical Assistant II
Sutter Health Family Medicine
01.2025 - 04.2025
Medical Assistant II
Providence Medical Group Inc
11.2022 - 01.2025
Care Team Medical Assistant
West County Health Centers
03.2021 - Current
Medical Assistant
CDPH Healthcare ITL
07.2020 - 02.2021
Bilingual Medical Assistant
Medix LHI Optum serve
01.2020 - 01.2020
Medical Assistant
Fox Home Health
Certified Medical Assisting
West Coast Medical Assistant Training Program
High School Diploma -
Roseland University Prep