Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Jacquelin Ordaz

Santa Rosa,CA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant II

Sutter Health Family Medicine
Santa Rosa, CA
01.2025 - 04.2025
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Administered medications and educated patients and families on correct at-home administration.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens from patients for laboratory testing purposes.

Medical Assistant II

Providence Medical Group Inc
Santa Rosa, CA, CA
11.2022 - 01.2025
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

Care Team Medical Assistant

West County Health Centers
Guerneville, CA
03.2021 - Current
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects.
  • Collected blood or tissue samples from patients for lab work.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.

Medical Assistant

CDPH Healthcare ITL
Santa Rosa, CA
07.2020 - 02.2021
  • Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
  • Followed laboratory guidelines for handling biological specimens.
  • Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
  • Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
  • Explained reason for testing and process involved to each client.
  • Set up screening stations to take temperatures and check individuals for COVID-19 symptoms.
  • Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.

Bilingual Medical Assistant

Medix LHI Optum serve
Santa Rosa, CA
01.2020 - 01.2020
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
  • Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
  • Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.

Medical Assistant

Fox Home Health
Santa Rosa, CA
  • COVID-19 TESTER: Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes. Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
  • COVID-19 VACCINATOR: Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system, Administered COVID Vaccines
  • Front Desk Check in : Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Received incoming calls and coordinated with staff to fulfill customer requests. Scheduled and confirmed appointments. Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • COVID 19 OBSERVATION : Observe patients for any immediate Covid-19 Vaccine Side Effects. Laminate Vaccine Cards.

Education

Certified Medical Assisting

West Coast Medical Assistant Training Program
Rohnert Park, CA
09.2020

High School Diploma -

Roseland University Prep
Santa Rosa, CA
05.2019

Skills

  • BLS / CPR Certification
  • EKG
  • Intramuscular Injections
  • EMR (Electronic Medical Records)
  • PPE
  • Proper sterilization techniques
  • Team oversight
  • Administrative leadership
  • Fluent in Spanish
  • Data management
  • Flexible schedule
  • Venipuncture and phlebotomy
  • Charting expertise
  • HIPAA compliance
  • Reliable transportation
  • Data entry
  • Medical terminology

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

160 Hour Externship Completion : Fox Home Health COVID 19 Clinic (after WCMATP)

Redwood empire dermatology Volunteer Extern

Certification

WEST COAST MEDICAL ASSISTANT TRAINING PROGRAM : Certified Medical Assistant

AHA : American Heart Association

BLS : Basic Life Support

CMA : West Coast Medical Assistant Training Program

Timeline

Medical Assistant II

Sutter Health Family Medicine
01.2025 - 04.2025

Medical Assistant II

Providence Medical Group Inc
11.2022 - 01.2025

Care Team Medical Assistant

West County Health Centers
03.2021 - Current

Medical Assistant

CDPH Healthcare ITL
07.2020 - 02.2021

Bilingual Medical Assistant

Medix LHI Optum serve
01.2020 - 01.2020

Medical Assistant

Fox Home Health

Certified Medical Assisting

West Coast Medical Assistant Training Program

High School Diploma -

Roseland University Prep
Jacquelin Ordaz