Shondra Scott
Riverside,California
Summary
To obtain a position as Medical Assistant III in which I will use my interpersonal skills and clinical efficiency to become an optimum benefit to support high-quality care.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Medical Assistant II
University of California, Riverside
Riverside, California
01.2010 - Current
- Coordinated provider support as chaperone during examinations and procedures, ensuring seamless patient care and comfort.
- Managed patient documentation in point and click, electronic health record systems for accurate record keeping.
- Organized appointments and follow-up visits, facilitating efficient patient scheduling for X-Rays and Ultrasound.
- Set-up and assisted with Gynecological examinations, pelvic exams, pap smears, Colposcopy, IUD insertion and removal.
- Communicated effectively with patients via telephone for telehealth appt.
- Maintained cleanliness of examination rooms to ensure a hygienic environment for patients., stocked with necessary supplies and prepared for incoming patients.
- Fitting for crutches, splints, braces, slings and ace wraps.
- Specimen collection nasal and throat swabs from patients for laboratory testing purposes and transport, POCT point of care testing HCG results.
- Conducted vital sign assessments, reviewed current medications and allergies, prepared patients for medical evaluations.
- Administered injections, medications, immunizations, and nebulizer treatments according to physician orders.
- Adjusted patient positioning during examinations to enhance comfort and safety while assisting with minor procedures, including liquid nitrogen for wart removal, toenail removal and insicion & drainage tray setups.
- Adhered to HIPAA regulations safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Coordinated referrals for urgent specialist appointments and diagnostic testing via phone to expedite patient care and followup on results, fax records, scan documents and complete release of records request.
- Assisted the immunization compliance team to expidite student enrollment.
- Conducted EKGs, spirometry testing and visual acuity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols for autoclave.
- Ordered IUDs and maintained inventory log.
- Positioned patients properly during examination or treatment for comfort and safety.
- Performed cleaning and dressing changes on wounds to support healing and prevent infection.
- Perform AED Readiness check and record in AED Total Solutions portal on a monthly basis.
- Volunteer as BES building emergency staff and backup as BESC building emergency staff coorinator.
Medical Assistant Back office
Riverside Medical Clinic
Riverside, California
01.2004 - 12.2009
- Assisted healthcare providers with patient exams and routine procedures to enhance care delivery.
- Collected vital signs, pediatric weighing and measuring, plotting growth charts.
- Administered injections, immunizations,TB tests, medications, and nebulizer treatments according to physician instructions to ensure patient safety and compliance.
- Performed basic laboratory tests, including urinalysis, blood glucose levels and rapid strep test under the direct supervision of a physician.
- Completed EKGs, spirometry testing, peak flow, audiograms, and visual acuity screening as requested by physician.
- Assisted with Orthopedic pre-operative preparation, scheduled surgery with the hospital, submitted prior authorization, and provided instructions about post-operative care plans.
- Changed dressings on wounds and removed sutures and staples.
- Worked with medical team to maintain smooth patient flow during visits.
- Maintained clean, organized exam rooms stocked with necessary medical supplies to facilitate efficient patient visits.
- Provided float support across multiple specialty units.
- Updated medical records in electronic health record systems.
- Communicated with pharmacies to verify and refill patient prescriptions.
- Supported pediatric care Immunization clinic for newborns through age 24.
Medical Assistant Front & Back Office
Pacific Health Services
01.2001 - 01.2004
- Assisted physicians in orthopedic examinations and procedures.
- Conducted preliminary assessments and vital sign measurements for patients.
- Instructed patients on treatment plans and orthopedic care, enhancing understanding and adherence to prescribed protocols.
- Instructed patients how to use crutches and other mobility aids safely and correctly.
- Administered injections or medications per physician instructions.
- Changed dressings on wounds to prevent infection and checked for healing.
- Managed appointment scheduling and coordinated patient flow efficiently.
- Coordinated scheduling of surgeries at hospitals and ambulatory surgery centers, facilitating timely patient care.
- Collaborated with healthcare team to enhance patient care services.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized office files, updated patient charts, handled billing inquiries from insurance companies.
- Prepared examination rooms for patient visits, including stocking supplies and ensuring equipment is functioning properly.
- Managed inventory of medical supplies used in the clinic and office setting.
- Supported inventory management of medical supplies and equipment.
- Ensured that all patient information was kept confidential according to HIPAA regulations.
- Incorporated outside records into charts and EHR.
- Specialized in managing workers' compensation claims and private insurance policies.
Physical Therapy Aide
Waterman Physical Therapy
01.1999 - 01.2001
- Assisted therapists with patient exercises and rehabilitation routines.
- Supported patients during mobility training and physical therapy activities.
- Monitored patients during exercise sessions to ensure proper technique and offered additional instruction to enhance safety.
- Educated patients on the effective performance of home exercises as directed by a physical therapist to promote recovery.
- Instructed patients in safe and effective use of weights, pulleys, inclined surfaces and various equipment for given treatments to reduce injury.
- Applied modalities such as electrical stimulation, ultrasound, and hot and cold packs.
- Applied traction devices during patient therapy sessions.
- Prepared equipment and treatment areas for daily therapy sessions.
- Maintained a clean and organized therapy environment for patient safety.
- Collaborated with staff to enhance workflow efficiency and elevate service delivery.
- Recorded detailed prognosis, treatment, responses, and progress notes in patient charts.
Medical Assistant Back Office
Cornerstone Medical Group
01.1998 - 01.1999
- Prepared patients for exams by taking vitals and recording medical histories.
- Assisted physicians with patient examinations and medical procedures.
- Administered injections, medications, and treatments under the physician's guidance.
- Administered medications under physicians' supervision.
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests per physician request.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under physician supervision.
- Coordinated patient appointments and responded to inquiries effectively.
- Maintained clean and fully stocked examination rooms to ensure readiness for incoming patients.
- Sorted and arranged patient charts for efficient access during clinic sessions. before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Adhered to HIPAA regulations regarding the safeguarding confidential patient information at all times.
Education
Medical Assisting Diploma -
Skadron College
San Bernardino, Ca01-1997
Skills
- Vital signs monitoring
- EKG testing
- Vaccine and medication administration
- Specimen collection
- HCG Point of care testing
- Patient scheduling
- Procedure assistance
- Instrument setup
- Spirometry and peak flow testing
- HIPAA compliance
- BLS, CPR, and AED certification
- Wound care and dressing changes
- Ear lavage services
- Chaperone services
- Visual acuity assessment
- Referral coordination
- Team collaboration
- Time management
- Patient communication
- Telehealth coordination
- Emergency response preparedness
- Equipment sterilization
Certification
- Basic Life Support (CPR and AED) Program Issued 07/10/2025 Renew By 07/10/2027
Timeline
Medical Assistant II
University of California, Riverside
01.2010 - Current
Medical Assistant Back office
Riverside Medical Clinic
01.2004 - 12.2009
Medical Assistant Front & Back Office
Pacific Health Services
01.2001 - 01.2004
Physical Therapy Aide
Waterman Physical Therapy
01.1999 - 01.2001
Medical Assistant Back Office
Cornerstone Medical Group
01.1998 - 01.1999
Medical Assisting Diploma -
Skadron College