Jacquelin Podgurski
Landing,NJ
Summary
Dedicated administrative professional with strong customer service skills and successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Assistant Dispatcher
The Polite Plumber
02.2022 - 10.2023
- Scheduled and dispatched service calls to appropriate technicians.
- Heavy phone volume, assisted customers with concerns and questions.
- Prepared work permits for municipality approval.
- Submitted warranty paperwork to appropriate manufacturers.
- Assistant to CEO of company.
Executive Administrative Assistant
Kriegman & Smith
11.2007 - 11.2018
- Answered multi-line phone system directing calls to appropriate personal.
- Assisted residents with questions and concerns following up with property management for resolution.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Worked with collection agency for outstanding rent balances.
- Greeted guests and prepared welcome letters for new residents.
Education
Certificate - Administrative Assistance And Secretarial Science
County College of Morris
Randolph Township, NJSkills
- Administrative Support
- Strong Customer Service skills
- Multi-line phone proficiency
- Verbal Communication
- Dispatch Management
- Municipal Permit Coordination
- Spreadsheet tracking
- Warranty Quality Assurance
Additional Information
Over 10 years of Dispatch Experience
Timeline
Administrative Assistant/Assistant Dispatcher
The Polite Plumber
02.2022 - 10.2023
Executive Administrative Assistant
Kriegman & Smith
11.2007 - 11.2018
Certificate - Administrative Assistance And Secretarial Science
County College of Morris