Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JACQUELIN UNZUETA

Hatch,NM

Summary

Conscientious Healthcare professional offering over 6 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and maintaining a safe environment while performing phlebotomy duties. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phlebotomist

Quest Diagnostics
06.2024 - 12.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

Medical Assistant/Phlebotomist

Rio Grande Hematology and Oncology
09.2021 - 12.2021
  • Explains the blood draw process to patients and answers any questions they might have
  • Helps patients feel calm and comfortable
  • Label blood samples with the patients information and follows HIPPA regulations
  • Maintains a clean work area and stocks on necessary supplies needed
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Measured vital signs and took medical histories to prepare patients for examination
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
  • Cleaned and maintained medical equipment following procedures and standards
  • Documented notes during patient visits
  • Conducted routine laboratory tests and sample analyses to monitor diseases
  • Collected, labeled and stored laboratory specimens properly prior to testing
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
  • Incorporated outside records into charts and EHR
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes
  • Labeled and completed lab requisitions using ICD and CPT coding
  • Collected samples from patients for laboratory testing purposes
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients

Medical Assistant

Ben Archer Health Center
11.2014 - 05.2020
  • Obtained client medical history, including medication information, symptoms and allergies
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Oriented and trained new staff on proper procedures and policies
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Maintained detailed records of test results by entering data and patient information into computer
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Reported significant information and changes in patient condition to nurse supervisor
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to charge nurse and provider
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures

Certified Nurse Aide

Casa De Oro
06.2014 - 11.2014
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Checked patient vitals such as temperature, blood pressure to stay on top of symptoms and keep charge nurse informed of changes
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Participated in fun activities, including bingo and spa day with patients each week to boost mood, improve overall memory and provide light entertainment
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing

Education

Some College (No Degree) - Certified Nurse Assistant

New Mexico State University - Dona Ana Community College
Las Cruces, NM

High School Diploma -

Hatch Valley High School
Hatch, NM

Skills

  • Phlebotomy
  • Effective telephone and verbal communication
  • Specimen labeling procedure
  • Patient confidentiality
  • Medical Records Review
  • Professional judgment
  • Basic problem solving skills
  • Compassionate
  • HIPAA Compliance
  • Medical Records Management
  • Restocking Lab Supplies
  • Preparing Specimens and Samples
  • Patient Flow Management
  • Fluent in Spanish
  • Reliable Transportation
  • Medical Terminology Knowledge

Certification

  • Certified Nurse Assistant (CNA)
  • Certified Phlebotomy Technician

Timeline

Phlebotomist

Quest Diagnostics
06.2024 - 12.2024

Medical Assistant/Phlebotomist

Rio Grande Hematology and Oncology
09.2021 - 12.2021

Medical Assistant

Ben Archer Health Center
11.2014 - 05.2020

Certified Nurse Aide

Casa De Oro
06.2014 - 11.2014

Some College (No Degree) - Certified Nurse Assistant

New Mexico State University - Dona Ana Community College

High School Diploma -

Hatch Valley High School

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