Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

JACQUELINE ALEJANDRA PEREZ

McClellan,CA

Summary

Diligent Program Specialist with robust experience driving impactful initiatives and delivering measurable results. Skilled in project coordination, strategic planning, and resource allocation, ensuring seamless execution and achievement of objectives. Reliable team player with proven track record of meeting organizational goals.


Overview

3
3
years of professional experience

Work History

Program Specialist

SHELTER, Inc.
10.2023 - Current
  • Planned and executed meetings to connect organizational representatives, community members and clients.
  • Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
  • Fostered partnerships with different community organizations.
  • Tracked all service payment transactions for participants.
  • Facilitated regular meetings with team members to discuss participant progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.

Program Technician I

CDCR Division Of Adult Parole Operations
01.2023 - 10.2023
  • Process requests from Parole Agents to enter holds on parolees.
  • Send warrant abstracts to hold parolees located by law enforcement agencies
  • Facilitate information distribution through CLETS and NCIC networks to support law enforcement.
  • Executed timely processing of warrants and 'hits' adhering to a 10-minute window.
  • Facilitated communication between state institutions and agencies concerning escaped prisoners.
  • Assisted local, state, and federal law enforcement agencies.

Front Desk Receptionist

Pomares & Company LLP
08.2022 - 01.2023
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Tracked important tax information using Excel spreadsheets as well as Tax softwares (Lacerte) to run reports or generate graphs using data
  • Supported the assembly, preparation, and delivery of tax returns.
  • Handled communications from tax agencies, including IRS and FTB, with professionalism.
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Agent

Gifted Bodyworks
10.2021 - 08.2022
  • Coordinated reservation bookings via various platforms with accurate confirmation information.
  • Launched targeted initiatives that led to higher occupancy rates.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Streamlined front desk operations for improved efficiency and faster service delivery.

Education

Bachelor of Arts - Philosophy

University of California
Los Angeles, CA
09-2022

Philosophy

Sacramento City College
Sacramento, CA
05-2020

Skills

  • Communication
  • Teamwork
  • Time Management
  • Group and individual instruction
  • Report preparation
  • Strategic planning
  • Project coordination
  • Proactive mindset
  • Attention to Detail
  • Problem-Solving

Awards

  • Dr. Debra J. Crumpton Scholarship Recipient, 05/2020
  • Dr. Leslie C. Read Memorial Scholarship Recipient, 05/2020
  • Hulda Mae Stone Endowment Scholarship Recipient, 05/2020
  • Awarded SCC Presidents Honors, Fall 2019

Timeline

Program Specialist

SHELTER, Inc.
10.2023 - Current

Program Technician I

CDCR Division Of Adult Parole Operations
01.2023 - 10.2023

Front Desk Receptionist

Pomares & Company LLP
08.2022 - 01.2023

Front Desk Agent

Gifted Bodyworks
10.2021 - 08.2022

Bachelor of Arts - Philosophy

University of California

Philosophy

Sacramento City College

Similar Profiles

CREATE PROFILE
JACQUELINE ALEJANDRA PEREZ