- Interior Design
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy experimenting with different ingredients and flavors in the kitchen
Jacqueline Amabile
Spotswood,NJ
Summary
Accomplished Regional Training Manager with a proven track record at Natuzzi Americas, INC, enhancing organizational performance through strategic training initiatives and leadership development. Expert in operations management and sales training, significantly boosting efficiency and profitability. Skilled in coaching, fostering high employee satisfaction, and driving business growth with innovative solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
17
17
years of professional experience
Work History
Regional Training Manager
Natuzzi Americas, INC
01.2024 - Current
- Identified areas for improvement within the organization, designing actionable solutions through targeted training initiatives.
- Implemented a comprehensive train-the-trainer program, further expanding in-house expertise and capabilities.
- Streamlined onboarding process for new hires, accelerating their integration into the company culture.
- Trained staff during demonstrations, meetings, conferences, and workshops.
General Manager
Natuzzi Americas, INC
12.2018 - 01.2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Store Manager
Jonathan Adler
01.2015 - 12.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
COACH, INC
06.2008 - 01.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Bachelor of Arts - Communications
Kean University
Union, NJ12-2010
Skills
- Coaching and mentoring
- Sales training
- Strategic thinker
- Leadership development
- Operations management
- Inventory control
- Process improvements
- Logistics management
- KPI tracking
Natuzzi Leader of the Year - 2022
I was nominated as Leader of the Year, 2022, after a successful year of sales and operations management in 2021. Natuzzi specifically noted my team leadership, cross-district collaboration, sales effectiveness and overall leadership adaptability as the core reasons for my nomination.
Interests
Timeline
Regional Training Manager
Natuzzi Americas, INC
01.2024 - Current
General Manager
Natuzzi Americas, INC
12.2018 - 01.2024
Store Manager
Jonathan Adler
01.2015 - 12.2018
Assistant Store Manager
COACH, INC
06.2008 - 01.2015
Bachelor of Arts - Communications
Kean University
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