Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JACQUELINE A. MINION

Chicago,IL

Summary

Dedicated Human Services and Healthcare Professional with 25+ years of experience in case management, recovery support, patient care, and community outreach. Strong track record of supporting diverse populations, coordinating services, and maintaining accurate documentation in compliance with healthcare and social service standards.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Recovery Specialist

Phoenix Support Services
01.2026 - Current
  • Develop individualized recovery plans and provide case management support
  • Monitor client progress and maintain accurate electronic documentation
  • Assist clients in overcoming barriers to stability and independence

Field Service Representative (Temporary)

Cleanslate
01.2025 - 01.2026
  • Performed sanitation, landscaping, and community maintenance services
  • Engaged daily with community members and supported operational tasks

Live-in Caregiver

CareCo Shoreline, Inc.
01.2016 - 01.2023
  • Assisted with daily living activities, medication administration, and meal preparation
  • Monitored vital signs and changes in health or behavior
  • Coordinated care with healthcare professionals and maintained safe environments

Community Outreach Coordinator

The Apostle House
01.2007 - 01.2016
  • Connected clients to housing, food, and essential social services
  • Facilitated recovery and support groups for diverse populations

Certified Medical Assistant

Greater Hartford Women’s Health Association
01.2004 - 01.2007
  • Recorded vital signs and assisted with medical procedures
  • Managed patient scheduling, records, and prescription coordination

Human Service Worker

Community Solutions
01.2000 - 01.2003
  • Administered medications and documented behavioral changes
  • Transported clients and supported at-risk youth

Education

Master of Business Administration -

Bachelor of Science - Correctional Program Support Services

Skills

  • Case Management
  • Recovery Support
  • Patient Care
  • Client Advocacy
  • Behavioral Health
  • Medication Administration
  • Documentation & Compliance
  • Community Outreach
  • Crisis Intervention
  • Care Coordination

Certification

  • Certified Medical Assistant
  • CNA
  • Home Health Aide
  • Medication Administration Certification
  • CPR & First Aid
  • Recovery Coach Training (CCAR)

Timeline

Recovery Specialist

Phoenix Support Services
01.2026 - Current

Field Service Representative (Temporary)

Cleanslate
01.2025 - 01.2026

Live-in Caregiver

CareCo Shoreline, Inc.
01.2016 - 01.2023

Community Outreach Coordinator

The Apostle House
01.2007 - 01.2016

Certified Medical Assistant

Greater Hartford Women’s Health Association
01.2004 - 01.2007

Human Service Worker

Community Solutions
01.2000 - 01.2003

Bachelor of Science - Correctional Program Support Services

Master of Business Administration -

JACQUELINE A. MINION