Jacqueline Avila
Cicero,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Quality Trainer
Hearthside Foods Solutions
Bolingbrook, IL
06.2023 - Current
- Enhanced product quality by conducting comprehensive training sessions for new and existing employees.
- Reduced defect rates through thorough monitoring of production processes and providing timely feedback to team members.
- Implemented process improvements by identifying areas of weakness and designing targeted training programs.
- Increased employee competency levels with regular skill assessments and individualized coaching plans.
Shipping and Receiving Clerk
Hearthside Foods Solutions
Bolingbrook, IL
06.2022 - 06.2023
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Line Lead/ Super User
Hearthside Food Solutions
12.2017 - 06.2022
- Leads a group of people in an assembly line to assure proper function of the machine, people and quality of product
- Fill out paperwork such as hourly physical checks and weights to make sure everything's good for instance the date code on shipper and unit carton matches what's on the pouch and make sure is correct
- Make sure a line would continually run and have the materials needed for it to run
- Did a system transition and was one of the 7 people to first learn the SAP system (which they call super users) and trained the rest of the people afterwards and assisted them throughout the learning process
- Currently working on moving up to Line Lead level.
Bartender
V5 Group
10.2009 - 12.2017
- Started as a waitress and eventually moved on to bartending
- Bartends to different nightclubs and bars
- Responsible for making drinks
- Friendly, social and engaging to customers while serving them drinks.
Bank Agent
Tecnoval
02.2005 - 09.2009
- Count money for telephone companies (TELMEX)
- Make a receipt and check counterfeit money
- Persuade customers to use technoval service to transfer money and deposit money for them in their account while endorsing the company and convincing them to work with their company
- Assures that money reaches its destination safely using an armored car
- Moved up and worked in an office and supervised people that work for the company that works with customers
- Visits customers monthly to audit monthly service payment and consult customers about employees' performance to make sure expectations are met.
Cashier/Customer Service
Walmart
01.2004 - 02.2005
- Started as a cashier and then moved to customer service doing returns, exchanges, send and receive money for customers
- Promoted to administration office where I counted money on every drawer and made sure it matches all the transactions that were made during the day
- Put everything in a safety vault to prepare it to get picked up by the armored car to the bank.
Education
Group Leader Certification Level 1 -
HEARTHSIDE FOOD SOLUTIONS
Group Leader Certification Level 2 -
HEARTHSIDE FOOD SOLUTIONS
ESL Certificate -
MORTON COLLEGE
Group Leader Workload optimization -
HEARTHSIDE FOOD SOLUTIONS
02.2022
Train the trainer -
HEARTHSIDE UNIVERSITY
08.2021
High School Certificate -
ILLINOIS COMMUNITY COLLEGE BOARD
08.2019
OSHA COMPLIANT SAFETY TRAINING(FORK LIFT OPERATOR) -
ATLAS COMPANIES
04.2018
college diploma -
Preparatoria N0. 4
Guadalajara, Jalisco01.2004
diploma -
San Miguel Elementary School
South Gate, California01.1998
Skills
- Multi-tasker
- Hard worker
- Positive person
- Good sense of motivation
- Determined to learn
- Great leadership skill
- Confident
- Team Work
- Reliable
Languages
Spanish
Native or Bilingual
Timeline
Quality Trainer
Hearthside Foods Solutions
06.2023 - Current
Shipping and Receiving Clerk
Hearthside Foods Solutions
06.2022 - 06.2023
Line Lead/ Super User
Hearthside Food Solutions
12.2017 - 06.2022
Bartender
V5 Group
10.2009 - 12.2017
Bank Agent
Tecnoval
02.2005 - 09.2009
Cashier/Customer Service
Walmart
01.2004 - 02.2005
Group Leader Certification Level 1 -
HEARTHSIDE FOOD SOLUTIONS
Group Leader Certification Level 2 -
HEARTHSIDE FOOD SOLUTIONS
ESL Certificate -
MORTON COLLEGE
Group Leader Workload optimization -
HEARTHSIDE FOOD SOLUTIONS
Train the trainer -
HEARTHSIDE UNIVERSITY
High School Certificate -
ILLINOIS COMMUNITY COLLEGE BOARD
OSHA COMPLIANT SAFETY TRAINING(FORK LIFT OPERATOR) -
ATLAS COMPANIES
college diploma -
Preparatoria N0. 4
diploma -
San Miguel Elementary School