Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Waitress
Sullivans Steak House
Detroit, MI
10.2024 - Current
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Bar Tender
Sidecar Bar
Birmingham, MI
03.2021 - 10.2024
Served high customer volumes during special events, nights, and weekends.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Waitress
DelMar
Detroit, MI
08.2018 - 03.2020
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Packer
Moxie/The Clear
Detroit, Michigan
03.2017 - 02.2020
Inspected packaging materials for quality and compliance standards.
Collaborated with team members to maintain workflow efficiency.
Sorted and labeled packages for proper identification during transit.
Maintained cleanliness and organization of packing area to enhance productivity.
Labeled boxes, crates, and other containers accurately.
Graming up wax and packing and filling carts.
Banquet Server
Local
Ferndale, MI
08.2016 - 07.2018
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Adhered to all health and safety regulations while serving food and beverages.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Carried out professional service, retaining polite and friendly approach at all times.
Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.