Jacqueline Barnes
Englewood,CO
Summary
Experienced Clinical Director with expertise in managing health regulations, providing exceptional patient care, and motivating talented staff. Proven track record of positively impacting patient outcomes and finding creative solutions to administrative issues. Skilled in fostering a collaborative and inclusive environment through effective interaction with diverse personalities. Strong problem-solving mindset and commitment to delivering high-quality care. Dedicated to making a meaningful difference in the healthcare industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Nursing
Wellpath
04.2024 - Current
- Complete clinical summaries to ensure appropriate care coordination and nursing services are delivered timely and in a cost-productive manner.
- Provide overall direction, scheduling, education, training, evaluation, and retention of nursing professionals, medical assistants, and administrative staff.
- Maintain current knowledge of regulations and policies of state, federal, and private regulatory and surveying agencies to communicate pertinent information and maintain accreditation standards.
- Utilize team building and leadership skills to resolve and mediate interdepartmental conflicts, improve workflows, and obtain staff commitment to new ideas and updates in service processes.
- Leverage deep knowledge of detox therapies and associated medical complications to ensure patients receive the correct level of care at the correct time to avoid withdrawal.
- Assist in preparing for accreditation survey and licensing audits, remediate client-to-staff barriers to meet demand, and encourage teams to work collectively towards improving the continuity and quality of care.
- Evaluated work performance of 22 nursing personnel to determine wage increases and implement discipline.
Director of Clinical Operations/Interim Chief Operations Officer
Colorado Springs Urological Associates
01.2023 - 03.2024
- Established strong partnerships with external stakeholders to enhance corporate reputation.
- Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
- Implemented a molecular biology lab and oversaw operations that performed 250% above proforma
- Increased profitability of ambulatory surgical center by 4.8 times while successfully passing a Joint Commission audit
- Raised profits by 200% within 6 months through planning, reducing expenses, and increasing revenue streams
- Increased patient satisfaction ratings with timely, effective communication strategies.
- Managed crisis situations effectively as they arose; swiftly identifying root causes, formulating action plans, executing decisive action steps to resolve issues, and prevent recurrence.
Director of Nursing
Wellpath
01.2022 - 01.2023
- Serve as a vital member of the facility’s leadership by managing a 65-member team of nursing and administrative professionals for the largest correctional facility in Colorado
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Collaborate with interdisciplinary teams and consult with primary physicians to evaluate, plan, and implement services for a broad range of medical concerns
- Utilize assessment skills and discretionary judgment to advise on care plans with specific objectives, goals, and interventions to promote optimal medical and healthcare management
- Hold full accountability for administering a $3M budget, managing team workflows, adjusting schedules to meet demand, delegating tasks, and reviewing performance.
Assistant Director of Nursing
Peak Vista Community Health Centers
09.2020 - 01.2022
- Provided training and oversight for nursing and medical assistant staff at 27 health centers
- Oversaw the clinical, staffing, and service provision for the organization’s COVID-19 vaccination program by supervising 20+ direct reports with a mix of administrative and clinical responsibilities
- Maintained high and consistent visibility to administrative staff and the healthcare team to coordinate vaccine workflows, ensure patient forms were completed, appointments were scheduled, and vaccines were administered, providing 40K immunizations during tenure in the role
- Coordinated logistics and scheduling for providers to support adequate staffing coverage and ensure policies and procedures were clearly communicated and cascaded to all personnel to ramp up operations
- Worked closely with multi-disciplinary teams to strategize ideas on community outreach and the implementation of new programs and services based on the needs of the community
Registered Nurse/Clinical Nursing Supervisor
UCHealth Medical Group
07.2018 - 09.2020
- Managed the daily clinical and administrative functions of a multi-specialty clinic by providing hands-on patient care and initiating staff orientation, training, and morale-boosting programs
- Utilized sound nursing practices and discretionary judgment to advise on care plans with specific objectives, goals, and interventions to promote optimal medical management across clinic operations
- Hand-selected to sit on several committees centered around quality improvement planning, including the Clinical Governance Council, Clinical Leadership Council, and the Diabetic Champion Council.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Provided ongoing support for patients through follow-up appointments and phone consultations, enhancing their ability to manage their condition independently.
Education
MBA -
WESTERN GOVERNORS’ UNIVERSITY
Salt Lake City, UT12.2024
Bachelor of Science - Nursing
DENVER COLLEGE OF NURSING
Denver, CO03.2017
Bachelor of Arts - Psychology
UNIVERSITY OF COLORADO
Colorado Springs, CO12.2010
Skills
- Administrative & Clinical Leadership
- Workforce Management & Planning
- P&L
- Regulatory Compliance
- Change Management
- Policy Development
- Organizational Culture
- Quality & Continuous Improvement Plans
Certification
- Sigma Six Black Belt
- BLS/ACLS
- Certified Diabetes Care & Education Specialist
- RN License # 1647668
Timeline
Director of Nursing
Wellpath
04.2024 - Current
Director of Clinical Operations/Interim Chief Operations Officer
Colorado Springs Urological Associates
01.2023 - 03.2024
Director of Nursing
Wellpath
01.2022 - 01.2023
Assistant Director of Nursing
Peak Vista Community Health Centers
09.2020 - 01.2022
Registered Nurse/Clinical Nursing Supervisor
UCHealth Medical Group
07.2018 - 09.2020
MBA -
WESTERN GOVERNORS’ UNIVERSITY
Bachelor of Science - Nursing
DENVER COLLEGE OF NURSING
Bachelor of Arts - Psychology
UNIVERSITY OF COLORADO