Jacqueline Barrera
Las Vegas,NV
Summary
Efficient customer associate offering about 4 years of timely, personable and professional foodservice performance. Well-versed in taking and fulfilling accurate food orders and prioritizing guest satisfaction. Detail-oriented and focused in stressful situations. Quick on feet and athletic, so has a lot of energy and drive.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Panera Bread
Las Vegas, NV
04.2021 - 09.2022
- Greeted each customer (front register or drive thru) with friendly customer service.
- Was equally responsible for barista duties, prepared each drink efficiently and kept organized even with large quantities of orders.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and informing them of current offers/programs to benefit them.
Carhop
Sonic Drive
Elizabeth City, NC
03.2019 - 02.2021
- Balanced orders on trays and delivered them to cars, no matter if it was rain or shine
- Double-checked order accuracy and food quality as well as guest's needs consistently
- Prepared fountain drinks and slushes as well as ice cream items, making sure to keep both areas stocked up and cleaned
- Organized freezers, refrigerators and storage rooms by receiving, dating and moving food and beverage supplies and products
- Maintained professionalism and a smile while dealing with high order volumes and quality assurance
- Maintained clean, sanitized and well-organized food preparation zones
- Being sure to keep the company's motto "Service at the speed of sound" in mind.
Education
High School Diploma -
Northeastern High School
06.2016
Skills
- Order Accuracy
- Grace under pressure
- Detail-oriented
- Guest Satisfaction
- Conflict Resolution
- Food Delivery
- Customer Interaction
- Great with teamwork
- Order Delivery Practices
- Quick on my feet
Additional Information
- Accomplishments , VFW Auxillary Young American Creative Patriotic Art Contest state winner (2016) Apprentice to artist Matthew H. James in Brooklyn, NYC (Sept. 16 - Oct. 31, 2016) Northeastern High School "Eagle Award" in appreciation for exemplifying the five core values of a "Community of Caring" (April 12, 2016) Volunteer for Edenton-Chowan Rescue Squad Unit 3 (April 2014 - April 2017) Volunteer makeup artist and tech for local high-school plays ("Fame"2017 "Addams Family" 2018)
- Kumoricon (Portland Oregon) 2022 Judge's Choice winner in Cosplay Contest
Timeline
Customer Service Associate
Panera Bread
04.2021 - 09.2022
Carhop
Sonic Drive
03.2019 - 02.2021
High School Diploma -
Northeastern High School