Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briteny Dilts

TOLEDO

Summary

Dynamic and results-oriented professional with proven customer service and multitasking skills honed at Walgreens and Chili's Restaurant. Excelled in high-pressure environments, ensuring customer satisfaction and service excellence. Demonstrated strong team collaboration and problem-solving abilities, significantly enhancing guest experiences. Expert in payment processing and order accuracy, contributing to operational efficiency. I have developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into a new field. I excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walgreens
07.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.

Waitress

Chili's Restaurant
10.2023 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration.

Education

High School Diploma -

Success Virtual High School
Muskegon, MI
06-2023

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Complex Problem-solving
  • Stock replenishment
  • Attention to detail
  • Payment processing
  • Order accuracy
  • Inventory control
  • Time management

Timeline

Customer Service Associate

Walgreens
07.2024 - Current

Waitress

Chili's Restaurant
10.2023 - 07.2024

High School Diploma -

Success Virtual High School
Briteny Dilts