Jacqueline Beamer
Bordentown
Summary
Dedicated professional with expertise in check management and problem resolution. Proficient in data organization and communication, ensuring accurate and timely responses to inquiries.
Overview
31
31
years of professional experience
Work History
Technical Assistant 1
Treasury Department
Bordentown
10.1984 - 06.2015
- Processed outstanding checks using various software and online banking systems within two days.
- Executed stop payments on outstanding checks and reissued replacements, ensuring timely resolution within two business days.
- Guided vendors, taxpayers, and state agency personnel on check issuance and replacement processes, enhancing understanding and compliance.
- Managed all telephone and written inquiries from state agencies, vendors, and taxpayers regarding lost or stolen checks.
- Oversaw state accounts for gross income tax, unemployment, disability trust fund checks, and medical assistance checks.
- Obtained copies of front and back of cashed checks through bank systems, maintaining accurate records for vendors and agencies.
- Recorded all data into treasury department database for accurate tracking and reporting.
- Handled forgery claims by collecting notarized affidavits for investigation by issuing banks.
Education
Business
Bordentown Regional High School
Bordentown, NJ06-1982
Skills
- Check management
- Software usage
- Fraud investigation
- Technical assistance
- Data organization
- Record keeping
- Problem resolution
- Inquiry resolution
- Vendor relations
- Research
- Call handling techniques
- Verbal communication
- Clear communication
- Attention to detail
- Teamwork
Timeline
Technical Assistant 1
Treasury Department
10.1984 - 06.2015
Business
Bordentown Regional High School