Jacqueline Beltran-Ortiz
Henderson,NV
Summary
Efficient medical assistant with a solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Couture Dermatology and Plastic Surgery
Las Vegas, NV
06.2023 - Current
- Managed patient intake process, including obtaining medical histories and verifying insurance information.
- Educated patients on treatment plans and preventive care measures, promoting health literacy.
- Mentored junior medical assistants on best practices in patient care and office procedures, fostering team development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Certified Medical Assistant
CareNow Urgent Care
Las Vegas, NV
06.2022 - 07.2023
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Certified Medical Assistant
Complete Family Care Clinic and Urgent Care
Las Vegas, NV
01.2022 - 05.2022
- Scheduled appointments for patients via phone and in person.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Las Vegas, NV05-2023
Certified Medical Assistant -
Future Medical Training Center
Las Vegas, NV10-2021
Certified Phlebotomy Technician -
Future Medical Training Center
Las Vegas, NV10-2021
Skills
- Bilingual - English and Spanish
- Clear Communication and Team Work
- Time Management
- Multitasking and Prioritization
- Patient Relations
- Patient Education
- Inventory and Supply Management
- Treatment Room Preparation
- Cleaning and Sanitizing
- HIPAA Compliance
- Injections: IM, ID, and SQ
- Routine Laboratory Testing
- Wound Care
- CPR Training
Accomplishments
- Collaborated with the team at Couture Dermatology and Plastic Surgery by becoming cross-trained in Dermatology and Plastic Surgery
- Became supervisor/lead medical assistant
- Trained new medical assistants on clinic workflow and procedures
- Built a strong rapport with patients, leading to positive feedback ( patient requesting I be the one to administer medications, assist in visit)
- Detailed scribing during patient visits
- Ability to manage high patient volume efficiently
- Patient education: being able to accurately translate the diagnosis and treatment plan to patients from English to Spanish
- Problem-solving to improve patient access to medication: Actively work to identify solutions when patients have difficulty obtaining prescribed medications, such as coordinating with alternative pharmacies, locating compounding pharmacies, and communicating with providers to ensure patients receive appropriate treatment.
- Coordinating with outside institutions for patient care: Take initiative to contact outside clinics, pharmacies, and healthcare institutions to obtain necessary patient records or facilitate communication so patients can receive timely care and appropriate follow-up.
Timeline
Medical Assistant
Couture Dermatology and Plastic Surgery
06.2023 - Current
Certified Medical Assistant
CareNow Urgent Care
06.2022 - 07.2023
Certified Medical Assistant
Complete Family Care Clinic and Urgent Care
01.2022 - 05.2022
Certified Medical Assistant -
Future Medical Training Center
Certified Phlebotomy Technician -
Future Medical Training Center
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Reference
Aleia Cassidy - Operation Manager at Couture Dermatology and Plastic Surgery
702-998-9001 : aleia@couturemedical.com
Erin Duggar - Manager at CareNow Urgent Care
702-305-3336 : erin.duggar@hca.healthcare.com
Miguel Covarrubias - Manager at Complete Family Care Clinic
702-620-2000 : miguel@futuretc.com