Jacqueline Benton
Wichita Falls,TX
Summary
Experienced with navigating complex routes and ensuring passenger safety. Utilizes strong communication skills to manage diverse passenger needs effectively. Track record of reliability and punctuality in all aspects of transportation duties.
Professional driver with proven track record in safely transporting passengers. Strong focus on punctuality, route planning, and ensuring passenger comfort. Known for effective teamwork, adaptability, and communication skills. Reliable and adept at responding to changing schedules and traffic conditions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervising Agent
AIL Insurance
Wichita Falls, TX
07.2024 - 08.2025
- Managed team performance, providing coaching and support to enhance productivity.
- Developed strong client relationships through regular follow-ups and personalized communication.
- Trained and mentored junior sales agents on effective sales techniques and customer service best practices.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of Life Insurance products or services to promote sales.
Driver
DoorDash
01.2019 - 01.2024
- A self starter
- Delivered food orders efficiently while ensuring customer satisfaction and timely service.
- Navigated routes effectively using GPS technology to minimize delivery times.
Adjustor
Pilot Catastrophe
09.2020 - 11.2021
- Input data quickly, efficiently, and correctly into the system to keep all information correct and up-to-date
- Communicate with clients through multiple pathways
- Ensure I follow all state laws to complete total loss claims
- Conducted thorough property and auto inspections to assess damage and determine coverage eligibility.
- Evaluated claims documentation for accuracy, ensuring compliance with industry regulations.
Installation Trainer
Hallmark
Plano, TX
03.2017 - 05.2019
- Responsible for training Installation Merchandisers and Installation Supervisors in a large territory.
- Participate in installation activities which include building Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels.
- Responsible for supervising Installation Merchandisers.
Sandwich Artist
CulinArt
Fort Worth, TX
04.2015 - 11.2016
- Prepared high-quality sandwiches following established recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in training new staff on sandwich preparation techniques and customer service protocols.
- Engaged with customers to provide excellent service and address special requests effectively.
Inventory Management Specialist
Walmart
Highland Village, TX
05.2013 - 04.2015
- Managed inventory levels to optimize stock availability and reduce excess.
- Implemented inventory tracking systems to enhance accuracy and reduce discrepancies.
- Conducted regular audits of inventory processes to ensure compliance with company standards.
Driver
Durham School Bus Services
Justin, TX
07.2009 - 06.2012
- Ensured safe transportation of students to and from school and events.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Communicated effectively with parents and school staff regarding schedules and concerns.
- Managed student behavior during transit to promote a respectful environment.
- Implemented best practices for emergency response situations, enhancing student safety.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Obeyed federal, TX and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained TX Class B driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Education
Associate of Arts - undefined
Tarrant County College
Bachelor's of Business - undefined
Texas Woman’s University
Skills
- Excellent Customer Service skills
- Works well under pressure
- Hardworking
- Quick Learner
- Effective communication skills
- Safety-focused
- Safe driving practices
- Dependable and reliable
Certification
Texas All Lines Adjuster’s License #2558316
Timeline
Supervising Agent
AIL Insurance
07.2024 - 08.2025
Adjustor
Pilot Catastrophe
09.2020 - 11.2021
Driver
DoorDash
01.2019 - 01.2024
Installation Trainer
Hallmark
03.2017 - 05.2019
Sandwich Artist
CulinArt
04.2015 - 11.2016
Inventory Management Specialist
Walmart
05.2013 - 04.2015
Driver
Durham School Bus Services
07.2009 - 06.2012
Associate of Arts - undefined
Tarrant County College
Bachelor's of Business - undefined
Texas Woman’s University