Shawn Gurley
Mobile,AL
Summary
Dynamic leader with a proven track record at Liberty National Life Insurance Company, enhancing team productivity and achieving sales targets. Skilled in effective communication and problem-solving, I developed training programs that improved agent performance and streamlined client onboarding, driving growth and customer satisfaction.
Experienced with team supervision and operational management. Utilizes strategic planning and conflict resolution to enhance team performance. Track record of fostering collaborative work environment and ensuring compliance with policies.
Overview
9
9
years of professional experience
Work History
Supervising Agent
Liberty National Life Insurance Company
Mobile, AL
02.2025 - Current
- Lead team of agents to enhance productivity and achieve sales targets.
- Developed training programs to improve agent performance and compliance.
- Monitored policy renewals, ensuring timely follow-up and maintaining client relationships.
- Analyzed market trends to implement effective sales strategies and drive growth.
- Streamlined client onboarding processes to increase efficiency and customer satisfaction.
Uh-60 Helicopter Mechanic
National Guard
Jackson, MS
10.2020 - Current
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.
- Assisted with aircraft and equipment transport and movement.
- Performed work in adherence with aviation regulations and protocols.
- Followed safety procedures while analyzing issues and working on aircraft.
- Conducted routine maintenance on helicopters to ensure operational safety and efficiency.
- Diagnosed mechanical issues and performed necessary repairs to maintain aircraft readiness.
Heavy Equipment Mechanic
TMS International
Axis, AL
09.2022 - 10.2024
- Enhanced equipment performance by conducting thorough inspections and executing comprehensive preventive maintenance tasks.
- Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
- Improved overall productivity with meticulous attention to detail in servicing and repairing heavy equipment components.
- Optimized machine operations, executing regular tune-ups and adjusting hydraulic systems as needed.
- Upheld safety standards by meticulously following industry guidelines for equipment handling, maintenance, and repair procedures.
- Maintained a clean work environment that promoted safety while enhancing overall productivity.
Operator
Island Operating Company
Scott, LA
05.2021 - 09.2022
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Conducted inspection of in-process or finished product.
- Worked outside in all weather conditions.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
Car Salesman
SKCO Automotive
Mobile, AL
02.2020 - 05.2021
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Aircraft Component Technician
Aerostar Inc
Mobile, AL
08.2019 - 02.2020
- Inspected, verified and labeled component products.
- Handled equipment maintenance and quality control evaluations.
- Monitored parts department and placed orders for maintenance supplies on consistent basis.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Warehouse Associate
G.A. West
Mobile, AL
01.2019 - 08.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Gantry Crane Helper
ARA Services
Vancleave, MS
05.2018 - 01.2019
- Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
- Performed daily safety checks to achieve safe operating condition of equipment.
- Helped my Supervisor , Align , Elevate , and position rails in correct measurements to ensure that everything ran smooth
- Helped positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
Lead Detailer
Timbo's Detailing
Mobile, AL
04.2017 - 05.2018
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Education
High School Diploma -
George County High School
Lucedale, MS05-2019
Skills
- Effective leadership
- Effective communication
- Team management
- Resourceful
- Sales management
- Supervisory role experience
- Positive attitude
- Customer service
- Problem-solving skills
- Critical thinking
- Organizational skills
Timeline
Supervising Agent
Liberty National Life Insurance Company
02.2025 - Current
Heavy Equipment Mechanic
TMS International
09.2022 - 10.2024
Operator
Island Operating Company
05.2021 - 09.2022
Uh-60 Helicopter Mechanic
National Guard
10.2020 - Current
Car Salesman
SKCO Automotive
02.2020 - 05.2021
Aircraft Component Technician
Aerostar Inc
08.2019 - 02.2020
Warehouse Associate
G.A. West
01.2019 - 08.2019
Gantry Crane Helper
ARA Services
05.2018 - 01.2019
Lead Detailer
Timbo's Detailing
04.2017 - 05.2018
High School Diploma -
George County High School