Jacquie B
Salt Lake County,UT
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
8
8
years of professional experience
Work History
Assistant Property Mgr
Evergreen Management
11.2023 - Current
- Kept tenant and office files organized, properly maintained and secured
- Conducted tenant screening process including credit checks, employment verification and rental history
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants
- Negotiated lease renewals with existing tenants as necessary
Member Services Specialist
America First Credit Union
07.2023 - 11.2023
- Provided excellent customer service to members, resolving their inquiries and complaints in a timely manner
- Processed payments from members using appropriate payment methods
- Tracked and documented all interactions with current and prospective members in the CRM system
- Provided technical support for online systems used by members for account access or billing purposes
Metadata Librarian
The Church of Jesus Christ of Latter day Saints
08.2017 - 07.2023
- Analyzed current workflows for creating and maintaining bibliographic records according to national standards
- Developed custom scripts for automated ingesting of content into the digital repository
- Implemented new technologies to improve access to library resources
- Created and organized microfilm images, into separate files according to their names, place, date of birth, death date
Education
Associate in Science (A.S.) - Clinical Medical Assisting
Rockvalley College
Rokford, IllinoisSkills
- Yardi Software Proficiency
- Proficient in Microsoft Office Suite
- Exceptional Service Delivery
- Financial Management Oversight
- Data Management
- Executive Support
- Property Management Proficiency
- Occupancy Optimization Strategies
- Facility Maintenance Management
- Construction Project Coordination
- Digital Marketing Expertise
- Experience with Fair Housing Compliance
Accomplishments
- Documented and resolved 63.4 occupancy which led to 98.3 occupancy.
Languages
Spanish
Native or Bilingual
Italian
Full Professional
Interests
Preserving Nature
Affiliations
- Latter Day Saint
Timeline
Assistant Property Mgr
Evergreen Management
11.2023 - Current
Member Services Specialist
America First Credit Union
07.2023 - 11.2023
Metadata Librarian
The Church of Jesus Christ of Latter day Saints
08.2017 - 07.2023
Associate in Science (A.S.) - Clinical Medical Assisting
Rockvalley College
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