Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Brown

Canton,MS

Summary

To secure a position where my experience and skills will be utilized and rewarded with long-term growth and advancement opportunities.

Overview

13
13
years of professional experience

Work History

Flex Driver

Amazon
03.2018 - Current
  • Deliver goods and products to customer on time and in excellent condition.
  • Utilize GPS and other navigation tools to plan routes and stay on schedule.
  • Communicate with customers to provide delivery updates and confirm delivery locations.


Receptionist

Cardiac Renal & Vascular Associates
06.2023 - 02.2024
  • Greeted patients and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Answered phone promptly and directed incoming calls.
  • Collected payments and processed transactions.

Medical Receptionist-Sovereign Healthcare

Addison Group
08.2022 - 01.2023
  • Checked 100+ patients in and out of surgical center.
  • Collected patients copay or balance in full before surgery.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and policies.

Sr. Medical Billing Specialist/Collector

CVS HEALTH CORPORATION
05.2017 - 08.2021
  • Oversaw daily operations for efficient workflow and productivity within the medical billing department.
  • Conducted thorough reviews of denied claims, identifying root causes and implementing corrective actions.
  • Effectively managed multiple priorities simultaneously while adhering to strict deadlines within a fast-paced environment.
  • Maintained compliance with industry regulations by staying current on changes in coding and billing practices.

Medical Coder

Cancer Treatment Centers of America
02.2012 - 05.2014
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
  • Collaborated with physicians to obtain necessary documentation, improving claim approval rates.

Education

Certificate - Phlebotomy/EKG Technician

MedTech Health Academy
Ridgeland, MS
06-2024

Associate of Applied Science - Medical Coding

Virginia College of Jackson
Jackson, MS
09-2007

Associate of Applied Science - Surgical Technology

Virginia College of Jackson
Jackson, MS
06-2005

Skills

  • Strong communication skills
  • Problem-solving
  • Customer service
  • Attention to detail

Timeline

Receptionist

Cardiac Renal & Vascular Associates
06.2023 - 02.2024

Medical Receptionist-Sovereign Healthcare

Addison Group
08.2022 - 01.2023

Flex Driver

Amazon
03.2018 - Current

Sr. Medical Billing Specialist/Collector

CVS HEALTH CORPORATION
05.2017 - 08.2021

Medical Coder

Cancer Treatment Centers of America
02.2012 - 05.2014

Certificate - Phlebotomy/EKG Technician

MedTech Health Academy

Associate of Applied Science - Medical Coding

Virginia College of Jackson

Associate of Applied Science - Surgical Technology

Virginia College of Jackson

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Jacqueline Brown