Organized Call Center Agent offering many years in customer, community and call center services.
Possessing polished communication and active listening skills.
Excellent organizational skills and talent for overcoming customer objections.
Self-motivated and true team player.
Experienced in problem resolution skills for each customer issue.
History of surpassing productivity and quota targets.
Skillful in building long-lasting, loyal customer relationships.
Focused on improving call center times and quality of service with data-driven skills.
Good recordkeeping and report writing abilities.
Skilled in identifying and targeting individual needs.