Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
JACQUELINE Carrera

JACQUELINE Carrera

Donna,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Overview

6
6
years of professional experience

Work History

Import/Export Specialist

Roser And J. Cowen
Hidalgo, TX
07.2022 - 11.2022
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.

Accounts Receivable Collections Specialist

Interlink Trade Service
McAllen, TX
02.2022 - 07.2022
  • Reduced delinquency for assigned customer accounts 80%.
  • Developed and maintained strong relationships to deliver exceptional customer service support.
  • Verified discrepancies to resolve vendor billing issues.
  • Reconciled accounts receivable ledger to account for and properly post payments.
  • Facilitated past due invoice payments by sending bill reminders and contacting clients.
  • Matched purchase orders with invoices and recorded necessary information.

Shipping and Receiving Clerk

Sweet Seasons
Pharr, TX
09.2021 - 02.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Inventory Clerk

Trident Seafoods
Akutan, AK
06.2017 - 12.2021
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained inventory count, tracked usage and documented variances.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.

Education

Public Administration - Public Affairs And Public Policy Analysis

Universidad De Guadalajara
Jalisco,MX
11.2015

Skills

  • Supply Chain Improvement
  • Office Equipment
  • Financial Records and Reporting
  • Account Reconciliation

Languages

Spanish
Native or Bilingual

Timeline

Import/Export Specialist

Roser And J. Cowen
07.2022 - 11.2022

Accounts Receivable Collections Specialist

Interlink Trade Service
02.2022 - 07.2022

Shipping and Receiving Clerk

Sweet Seasons
09.2021 - 02.2022

Inventory Clerk

Trident Seafoods
06.2017 - 12.2021

Public Administration - Public Affairs And Public Policy Analysis

Universidad De Guadalajara
JACQUELINE Carrera