Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Jacqueline Castillo

Mission,United States

Summary

Compassionate and driven nursing student with a robust foundation in patient care and leadership. Achieved academic excellence by maintaining straight A’s during the Junior 1 semester. Leveraged over four years of experience in managing volunteer teams and organizing outreach initiatives within community organizations. Aspires to advance as a Family Nurse Practitioner, dedicated to serving underserved populations through integrity, empathy, and lifelong learning.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bank Teller

Lone Star National Bank
Mission, Texas
01.2023 - 07.2023
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Built and maintained client relationships through quality, personalized interactions.
  • Educated customers about different types of banking services available at the branch.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.

Church Administrator

Palm Valley Church
Mission, TX
07.2018 - 03.2022
  • Supported work of pastoral staff in running productive church operations by managing day-to-day clerical needs.
  • Planned and executed successful corporate meetings, lunches and special events for large and small groups.
  • Supported development of worship and prodcution budgets and financial projections.
  • Coordinated master church calendar with sermons, pastoral vacations and special events.
  • Collaborated with technical staff to prepare and post sermon recordings on social media.
  • Evaluated program performance against expectations.

Financial Aid Advisor

Palo Alto College
San Antonio, TX
08.2014 - 08.2015
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
  • Compiled, recorded and evaluated personal and financial data to verify completeness and accuracy using computer system to complete eligibility screening.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Processed financial aid documents and completed basic verification of information.

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
12-2025

Associate of Arts - Interdisciplinary Studies

South Texas College
Mcallen, TX
12.2018

Skills

  • CPR and BLS certified
  • Interpersonal communication
  • Team building and leadership
  • Adaptability and flexibility
  • Cultural competence
  • Strong work ethic
  • Critical thinking
  • Time management
  • Organizational skills
  • Quality of care standards

Accomplishments

  • Presidential Honors Award Recipient | 2015 | Palo Alto College

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR-BLS Certified | 07/24
  • Region One ESC Substitute Teacher Certification Academy | 11/23

Timeline

Bank Teller

Lone Star National Bank
01.2023 - 07.2023

Church Administrator

Palm Valley Church
07.2018 - 03.2022

Financial Aid Advisor

Palo Alto College
08.2014 - 08.2015

Associate of Arts - Interdisciplinary Studies

South Texas College

Bachelor of Science - Nursing

The University of Texas At Arlington

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