Excelled in addressing customers concerns with empathy, ensuring loyalty and satisfaction. I quickly adapt to new challenges, significantly enhancing customer experience and operational efficiency.
Overview
4
4
years of professional experience
Work History
Patient Loyalty Specialist
Risas Dental And Braces
10.2022 - 04.2024
Booked appointments accordingly to treatment
Rescheduled or canceled appointments
Processed payments for overdue accounts or patients who pay ahead
Answer patient’s questions regarding treatment, account, appointments, etc.
Courtesy reminder calls for upcoming appointments
Assist patients with complaints or concerns
Cashier
Dulceria La Bonita Wholesale
09.2020 - 06.2022
Restocked and organized product
Operated cash register for cash and credit card transactions
Greeted and welcomed customers entering store
Assisted customers needs regarding product or questions
Learned varies amount of codes to input items
Put together orders for customers coming in from other towns
Learned both sides of store that includes party side and cash register