Nancy Arellano
Phoenix,AZ
Summary
Detail-oriented Medical Assistant experienced in supporting clinical teams and enhancing patient care. Skilled in recording vital signs, preparing patients for examinations, and maintaining accurate medical records. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Loyalty Specialist
Risas Dental & Braces
06.2024 - 11.2025
- Served as the primary point of contact for patients by phone.
- Processed electronic payments and communicated clinical information between patients and clinical staff to ensure seamless care.
- Scheduled and confirmed appointments, managed reminders, and coordinated follow-ups
Student Externship (Clinical)
Phoenix Children Hospital
04.2025 - 06.2025
- Completed 160 hours of supervised clinical externship
- Performed patient rooming, obtained vital signs, and assisted with injections and specimen collection
- Supported nurses and providers during patient assessments and education, utilizing age-appropriate communication to improve understanding for pediatric patients and caregivers.
Crew Member
Little Caesars
01.2023 - 07.2023
- Prepared and cooked pizzas in accordance with company standards and customer preferences.
- Assisted team members during busy periods to ensure efficient service delivery.
- Managed cash register functions, ensuring accurate handling of transactions.
- Maintained the cleanliness of the kitchen and dining areas following health regulations.
Education
Medical Assisting Program -
West-MEC
Phoenix, AZ05.2025
Bachelor of Nursing - Nursing
Grand Canyon University
Phoenix, AZ04.2029
High School Honors Diploma - Chemistry, Biology, AP Statistics, Sports Medicine, AP Spanish
Sunnyslope H.S.
Phoenix, AZ05.2025
Skills
- Appointment scheduling
- EMR navigation
- Health records management
- Customer service
- Team collaboration
- Vital signs monitoring
- Time management
- Registered Medical Assistant (RMA)
- Certified Narcan Training
- Certified Stop The Bleed
- Call handling
Timeline
Student Externship (Clinical)
Phoenix Children Hospital
04.2025 - 06.2025
Patient Loyalty Specialist
Risas Dental & Braces
06.2024 - 11.2025
Crew Member
Little Caesars
01.2023 - 07.2023
Medical Assisting Program -
West-MEC
Bachelor of Nursing - Nursing
Grand Canyon University
High School Honors Diploma - Chemistry, Biology, AP Statistics, Sports Medicine, AP Spanish
Sunnyslope H.S.