Jacqueline Ceballos
El Paso,TX
Overview
3
3
years of professional experience
Work History
Lead Shuttle Driver
SP+
09.2023 - Current
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
- Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
- Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Recorded accurate trip logs for management review, facilitating effective oversight of daily operations.
- Followed company policies and procedures and maintained compliance with standards.
Direct Support Provider
Special Home Care Living Center
01.2023 - 08.2023
- Interacting with clients diagnosed with intellectual disabilities IDD
- Assisted clients with personal medications followed by med count and proper documentation
- Trained as case manager assistant during a period of company expansion.
Supervisor
Krucial Staffing
09.2021 - 01.2023
- Supervised unaccompanied minors until reunified with their families
- Type documents such as accountability forms, shelter supplies
- Daily meetings with staff
- Organized all supplies in the shelter and made sure supplies were inventoried
- Assigned staff to designated areas.
Education
Phlebotomy Course -
Dona Ana Community College
Las Cruces, NMHigh School Diploma -
Bel Air High School
El Paso, TX06.2013
Skills
- Bilingual (Spanish)
- Google Docs and MS Word/Excel Proficient
- Organization
- Leadership
- Problem Solving
- Team player
- Basic Life Support (CPR and AED)
- Scheduling flexibility
- GPS Applications
- Safe Driving
- Customer relations skills
- Traffic laws knowledge
- Fluent in English
- Document Management
- Route logs
- Dependable and reliable
- Safety-focused
Timeline
Lead Shuttle Driver
SP+
09.2023 - Current
Direct Support Provider
Special Home Care Living Center
01.2023 - 08.2023
Supervisor
Krucial Staffing
09.2021 - 01.2023
Phlebotomy Course -
Dona Ana Community College
High School Diploma -
Bel Air High School
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