Jacqueline Cervantes
Irving,TX
Summary
Dedicated professional with strong multitasking, teamwork, and problem-solving skills, looking to transition into the environmental sector. Experienced in customer service, organizational growth, and compliance, with a background in fast-paced service roles. Skilled in training teams, maintaining safety standards, and ensuring high-quality service. Eager to apply communication, leadership, and adaptability to a dynamic environmental role.
Overview
4
4
years of professional experience
Work History
Bartender
Las Colinas country club
Irving, Texas
04.2023 - Current
- Prepared cocktails from bar recipes, and served wine and bottled beer.
- Worked closely with team members to ensure customers received high-quality service.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within a fast-paced environment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
Server
Mexican sugar
Plano , Texas
09.2022 - 03.2023
- Handle customer beverage and food orders and answer menu questions
- Serve beverages and food plates to customers promptly
- Provide and process bills for meals and services
- Completing transactions on cash registers
- Cleaning and resetting tables for new customers
- Setting up restaurant areas and tables at opening time
Host/Server
54th Street Grill & Bar
Irving, Texas
10.2020 - 08.2022
- Welcomed guests as they arrived
- Kept the restaurant clean and sanitary
- Took to-go orders on the phone
- Set up payments by POS
- Served food
- Checked on guests frequently
- Handled a high volume of customers regularly
Education
Some College (No Degree) -
Northlake College
Irving, TXSkills
- Strong multitasking
- Team player attitude
- Team training and development
- Complex Problem-solving
- Clear and effective communication
- Customer service
- Organizational growth
- Safe service compliance
Timeline
Bartender
Las Colinas country club
04.2023 - Current
Server
Mexican sugar
09.2022 - 03.2023
Host/Server
54th Street Grill & Bar
10.2020 - 08.2022
Some College (No Degree) -
Northlake College