Jacqueline Chavez
Federal Way
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in inventory management and customer service. Proven ability to enhance team productivity through effective training and communication. Skilled in problem-solving and quality control, consistently achieving operational excellence and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member Cook
northwestern resturants
Issaquah
07.2024 - 04.2025
- Prepared multiple orders at once for speedy service.
- Kept dining area clean at all times by wiping down tables after each use.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Communicated effectively with co-workers regarding any changes or issues with orders.
- Followed specific methods for food preparation and proper portioning.
Shift Manager
Mc Donalds
Federal Way
03.2023 - 07.2024
- Monitored store operations to ensure compliance with company policies and procedures.
- Communicated with other shift managers to facilitate continuum of customer service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Education
High School Diploma -
Warden
Warden, WA06-2023
Skills
- Inventory management
- Time management
- Customer service
- Team collaboration
- Quality control
- Staff training
- Problem solving
- Multitasking and prioritization
- Staff training and onboarding
- Stocking and replenishing
- Customer Orders Fulfillment
- Goal setting
- Ingredient knowledge
- Ingredient preparation
- Problem-solving
- Excellent communication
- Teamwork
- Portion control
Languages
Spanish
Professional
English
Professional
Timeline
Crew Member Cook
northwestern resturants
07.2024 - 04.2025
Shift Manager
Mc Donalds
03.2023 - 07.2024
High School Diploma -
Warden