Jacqueline Conover
Atlanta,GA
Summary
Dedicated team trainer with expertise in staff training, performance monitoring, and compliance standards. Proven ability to enhance service quality and guest satisfaction through effective training programs.
Proactive team trainer with a strong focus on performance monitoring and course development. Known for delivering effective training workshops that enhance staff skills and drive compliance with industry standards.
Overview
8
8
years of professional experience
Work History
Team Trainer
Taco Bell
03.2018 - 12.2025
- Facilitated ongoing training workshops, improving team skills and service quality.
- Monitored staff progress, providing feedback to support individual development.
- Implemented best practices in customer service, leading to improved guest satisfaction levels.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Cross-trained existing employees to maximize team agility and performance.
- Taught new team members correct procedures for all areas of operations.
Cashier
This Is It
10.2023 - 09.2024
- Assisted customers with product inquiries, providing exceptional service and support.
- Managed inventory levels, restocking items to meet customer demand seamlessly.
- Maintained organized cash register area, ensuring compliance with company standards.
- Processed customer transactions efficiently and accurately using POS systems.
Education
High School Diploma -
Hapeville Charter Career Academy
Union City GaSkills
- Compliance requirements
- Task delegation
- Staff training
- Employee presentations
- Performance monitoring
- Course development
- Feedback techniques
- Compliance standards
Timeline
Cashier
This Is It
10.2023 - 09.2024
Team Trainer
Taco Bell
03.2018 - 12.2025
High School Diploma -
Hapeville Charter Career Academy