JACQUELINE CONTRERAS
Royal City,WA
Summary
Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Always eager to learn and adapt to change.
Overview
11
11
years of professional experience
Work History
Outreach Coordinator
Big Bend Community College
02.2023 - Current
- Identify departmental and program outreach and recruitment needs
- Provide information to area high school counselors, prospective students, their families, and the public about BBCC programs, degrees, and certificates.
Paralegal
Fielding Law Group
07.2021 - 02.2023
- Supportive of attorneys and legal team in communicating with clients
- Maintain an average case load of 60 cases.
Care Coordinator
Lutheran Community Services - Mental health agency
07.2018 - 06.2021
- Help vulnerable children, families, immigrants, and others overcome life’s most difficult challenges to flourishing members of society
- Maintain on average a caseload of 10 families
- Engage and assemble a child and family team, utilizing both formal and informal support systems.
Orientation Counselor
New Student programs
10.2015 - 08.2017
- Guided and provided resources to over 8,000 Freshmen, international, and transfer students in their transition to WSU
- Constant public speaking that included giving tours and presentations on various topics of the university.
Sales Associate
Old Navy
09.2015 - 08.2017
- Outgoing and efficient with the capability to multitask
- Dedicated to providing the highest level of customer service.
Cougar Connector
Washington State University Admissions
06.2015 - 05.2017
- Daily tour guide with groups that ranged from 10-50 people
- Tele counselor for the Office of Admissions
- Assisted with the recruitment of prospective students.
Youth Developmental Professional
Boys and Girls Club
08.2013 - 08.2015
- Provide guidance to the youth about being caring, productive, and responsible citizens
- Served 120 members daily.
Student Body President
ASCBC
05.2014 - 05.2015
- Serve a student body of 8,000 full and part-time students
- Facilitate student leadership meetings around topics of S&A Budget, sustainability, and leadership concepts.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ03.2025
Bachelor of Science in Psychology -
Washington State University
Pullman, WA05.2017
Skills
- Outreach initiatives
- Nonprofit experience
- Community Education
- Event Coordination
Organizational Affiliation
- CAMP scholar, outstanding CAMP scholar award, 13-14
- Rotary Youth Leadership Award scholar, 2014
- Trios Scholar, 14-15
- Association for Orientation (NODA) - Region 1 Representative, 2017
- Transfer panelist during Orientation sessions at WSU, 16-17
Timeline
Outreach Coordinator
Big Bend Community College
02.2023 - Current
Paralegal
Fielding Law Group
07.2021 - 02.2023
Care Coordinator
Lutheran Community Services - Mental health agency
07.2018 - 06.2021
Orientation Counselor
New Student programs
10.2015 - 08.2017
Sales Associate
Old Navy
09.2015 - 08.2017
Cougar Connector
Washington State University Admissions
06.2015 - 05.2017
Student Body President
ASCBC
05.2014 - 05.2015
Youth Developmental Professional
Boys and Girls Club
08.2013 - 08.2015
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Science in Psychology -
Washington State University
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