Jacqueline Cruz Castaneda
Sanford,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I can be very dependable!
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Environmental Services Housekeeper
UNC Health Care
Goldsboro, NC
07.2023 - Current
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Notified managers of repair needs or additions to building operating systems.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Swept, mopped, scrubbed and waxed floors.
- Kept business entrances clean, tidy and professional in appearance.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Dusted furniture, machines or equipment.
- Serviced, cleaned and restocked restrooms.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Maintained floors with regular sweeping, mopping and vacuuming.
Shift Manager
McDonald's
Mount Olive, NC
08.2022 - 07.2023
- Helped employees accomplish tasks during peak periods.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Observed and monitored utilization of equipment.
- Managed daily cash intake by counting out registers and tabulating profits.
- Responded quickly and effectively to emergency situations as they arose.
- Inspected work areas regularly for cleanliness and organization standards.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
Education
High School Diploma -
Southern Wayne High School
Dudley, NC06-2022
Skills
- Infection Control
- Customer Service
- Microsoft Office
- Basic Math
- Teamwork and Collaboration
- Supervision and Leadership
- Computer Skills
- User Research
- Environmental Design
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Environmental Services Housekeeper
UNC Health Care
07.2023 - Current
Shift Manager
McDonald's
08.2022 - 07.2023
High School Diploma -
Southern Wayne High School