Summary
Overview
Work History
Education
Skills
Websites
Work Preference
Languages
Quote
Timeline
Generic

Jacqueline Dailey

Mesa,AZ

Summary

Personable Customer Service Associate with over 20 years of experience in the service industry. Outgoing, and efficient with the capacity to maintain and build relationships within the community. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

16
16
years of professional experience

Work History

Owner/Professional Organizer

Dailey Organization
Prescott , AZ
2023.12 - Current

Created marketing campaigns to attract new customers. Oversaw budgeting and financial management. Ensured compliance with local, state, and federal regulations. Hosted special events to boost brand awareness and increase community engagement. Organized closets, cupboards, pantries, attics, basements, garages, bedrooms, bathrooms, kitchens. Created systems for efficient filing, sorting, and labeling of documents and items. Advised clients on the best methods for storing items such as clothing, books, toys. Collaborated with family members to identify which items should be kept or discarded. Provided home management services (laundry, dishes, general tidying) to clients.

Server/Bartender

Gerardo's Pizzeria
Sedona , AZ
2022.09 - 2023.12

Performed opening and closing duties such as setting up the dining area, restocking supplies. Checked food before serving it to customers. Communicated effectively with kitchen staff regarding customer allergies or special requests. Delivered food orders promptly and courteously. Ensured that each guest was served courteously, quickly, and efficiently. Prepared drinks according to standard recipes.

Wine Server

The Art Of Wine
Sedona , AZ
2019.10 - 2023.06

Educate guests on the nuances of Arizona wine through the sale of wine flights. Assist guests in making international wine selections by learning their preferences and needs. Perform closing duties, including restocking items and reconciling cash drawer.

Sales Representative

Orangewood Wines
Flagstaff , AZ
2019.11 - 2021.02

Pursued and generated customer leads. Engaged in follow up activities to create new on and off premise accounts thereby, growing sales for the organization. Increased the total number of SKUs for existing accounts. Answered customer questions, shared product knowledge and researched pricing and availability. Engaged positively with each customer, providing professional and polite support for sales and service needs.

Restaurant Server

The Tourist Home
Flagstaff , AZ
2018.04 - 2019.11

Provide customer service in a fast, friendly, and efficient manner. Maintain a clean environment.  Perform opening and closing duties. Processed cash, credit, and gift card payments. Ensure a safe environment for guests. 

Front Desk Receptionist

Urban Yoga
Phoenix , AZ
2017.02 - 2018.03

Welcomed and checked in clients in a positive and friendly manner. Assisted clients with their memberships and accounts. Mindbody software experience. Answered phone calls and responded to emails. Administered all point of sale opening and closing procedures. Maintained a clean, safe studio environment. Adjusted teacher schedule as needed.

Elderly Caregiver

Sanders Family
Paradise Valley , AZ
2016.10 - 2018.02

Collaborated with interdisciplinary teams to ensure quality care delivery. Provided companionship and emotional support to elderly clients.

Responded quickly in emergency situations in a calm manner. Organized recreational activities to promote physical and mental well-being of the elderly. Communicated effectively with family members on progress of client's health condition. Assisted with activities of daily living such as dressing, grooming, toileting and eating.

Bartender Server

The Rose and Crown Pub
Phoenix , AZ
2013.09 - 2016.11

Maintained full knowledge of bar and menu items and made recommendations. Delivered food and beverages in an efficient manner.
Processed cash, credit card and voucher payments. Performed closing duties including cleaning, sanitizing and replenishing. Ensured a safe environment for guests. Trained new employees.

Shift Supervisor/Barista

Starbucks
Tucson , AZ
2008.08 - 2012.02

Adhered to recipe and presentation standards for specialty coffee drinks. Ordered and stocked inventory. Handled daily bank transactions. Supervised up to four personnel which entailed proper delegation and time management skills while accommodating individual skill set levels. Resolved customer disputes with tact and professionalism. Correctly followed all health, safety and sanitation guidelines. Connecting with customers to ensure they made our cafe their "Third Place".

Education

Certificate - CPR/First Aid

New Life CPR
Prescott, AZ
2024-07

Certificate - Yoga Teacher Training

Urban Yoga
06.2017

Associate of Arts - General Studies

Coconino Community College
05.2013

Some College (No Degree) - Interdisciplinary Studies

Arizona State University, Tempe Campus

Skills

  • Strong organizational skills
  • Outstanding customer service
  • Maintaining positive client relationships
  • Keeping a clean environment
  • Adaptability
  • Detail-oriented
  • Friendly
  • Activity and Event Planning
  • Dependable
  • Excellent communication skills

Work Preference

Work Type

Part TimeFull Time

Work Location

HybridOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time off401k matchPersonal development programs

Languages

English
Native language
Spanish
Elementary (A2)
A2

Quote

One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carroll

Timeline

Owner/Professional Organizer

Dailey Organization
2023.12 - Current

Server/Bartender

Gerardo's Pizzeria
2022.09 - 2023.12

Sales Representative

Orangewood Wines
2019.11 - 2021.02

Wine Server

The Art Of Wine
2019.10 - 2023.06

Restaurant Server

The Tourist Home
2018.04 - 2019.11

Front Desk Receptionist

Urban Yoga
2017.02 - 2018.03

Elderly Caregiver

Sanders Family
2016.10 - 2018.02

Bartender Server

The Rose and Crown Pub
2013.09 - 2016.11

Shift Supervisor/Barista

Starbucks
2008.08 - 2012.02

Certificate - CPR/First Aid

New Life CPR

Certificate - Yoga Teacher Training

Urban Yoga

Associate of Arts - General Studies

Coconino Community College

Some College (No Degree) - Interdisciplinary Studies

Arizona State University, Tempe Campus
Jacqueline Dailey