Jacqueline Davis
Levittown,NY
Overview
15
15
years of professional experience
Work History
Senior Account Specialist
Emergency Responder Products
10.2022 - 03.2025
- Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships to ensure client satisfaction and retention
- Responsible for full lifecycle of orders, which may include handling customer expedite requests, special or unique demand requirements and addressing concerns promptly and providing proactive support
- Develop and maintains customer relationships with buyers and provides support for questions related to: purchase orders, estimates, product inquiries, quality issues, and technical assistance
- Process orders, manage inventory and ensure accurate pricing and invoicing using Quickbooks and Shopify
- Creates and maintains price lists for large contracts such as Fire Departments, Police Departments and other government agencies
Police Officer
New York City Police Department
01.2019 - 09.2022
- Patrol designated areas on foot and in a vehicle, ensuring public safety and crime prevention in high-traffic neighborhoods
- Enforce laws and ordinances, apprehending suspects, issuing citations, and making arrests as necessary, while adhering to departmental policies and procedures
- Conduct thorough investigations of criminal activities, gathering evidence, interviewing witnesses, and preparing detailed reports for use in court proceedings
- Engage with members of the community to build trust and foster positive relationships, participating in community outreach programs and neighborhood meetings
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Operate Domain Awareness System (DAS), an investigative tool, that assists in analytical purposes to access reports on prior gun-fire detection locations, investigate real time 911 information, and crime patterns through charts, maps and graphs
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement
Server
Chili’s Bar and Grill
08.2010 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Built rapport with guests to enhance their dining experience and encourage return visits
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Train new hires on guest service expectations, safety procedures, proper food handling, and restaurant protocols
Internship
Suffolk County Sheriff's Office
05.2016 - 08.2016
- Worked alongside Officers and toured various Suffolk County Correctional Facilities (Yaphank, Riverhead, Brentwood)
- Participated in a ride along with a Deputy Sheriff
- Gained knowledge of simulation training
- Toured MacArthur Airport with the Aviation Unit
- Investigated a mock crime scene with the Crime Scene Emergency Service Unit
- Gained the knowledge of different equipment and services each unit uses to complete their tasks
Education
Bachelor of Science - Criminal Justice: Law Enforcement Technology
Farmingdale State College
Farmingdale, NY05.2017
Skills
- Account growth
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Law enforcement
- Relationship building and management
Timeline
Senior Account Specialist
Emergency Responder Products
10.2022 - 03.2025
Police Officer
New York City Police Department
01.2019 - 09.2022
Internship
Suffolk County Sheriff's Office
05.2016 - 08.2016
Server
Chili’s Bar and Grill
08.2010 - 01.2019
Bachelor of Science - Criminal Justice: Law Enforcement Technology
Farmingdale State College
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