Overview
Work History
Summary
Education
Skills
Timeline
Hi, I’m

Ilexis Renee Corbin

Columbus,Ohio
Ilexis Renee Corbin

Overview

14
years of professional experience
3
years of post-secondary education

Work History

Discover Financial Services
New Albany, OH

Senior Account Specialist
12.2023 - 01.2025

Job overview

PFSWeb
Allen, Texas

Customer Service Representative
11.2020 - 02.2024

Job overview

The Farmacy Natural Foods/Deli
Athens, Ohio

Cashier
04.2019 - 11.2019

Job overview

Fairfield Inn & Suites
Athens, Ohio

Front desk receptionist
02.2019 - 04.2019

Job overview

Springhill/Towneplace suites
Columbus, OH

Opening team member and Front desk receptionist
09.2018 - 12.2018

Job overview

JoAnn Fabrics
Columbus, OH

04.2018 - 05.2018

Job overview

zulily
Gahanna, OH

10.2015 - 04.2018

Job overview

McDonalds
Columbus, Ohio

08.2010 - 06.2012

Job overview

City Trends
Columbus, Ohio

07.2014 - 09.2014

Job overview

Kings and Queens Day Care
Columbus, Ohio

08.2014 - 09.2014

Job overview

Turkey Hill
Columbus, OH

09.2014 - 10.2015

Job overview

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Education

Northland High School
Columbus, OH

High School Diploma
08.2009 - 06.2012

University Overview

Skills

  • Industry expertise
  • Account growth
  • Due diligence
  • Customer relationship development
  • Account updating
  • Customer engagement
  • Client engagement
  • Documentation skill
  • Troubleshooting
  • Opening and closing accounts
  • Refund management
  • Tracking complaints
  • Account management
  • Payment processing
  • Recordkeeping strengths
  • Stress management
  • Order fulfillment
  • Inbound and outbound calling
  • Banking operations support
  • Technical troubleshooting
  • Call center operations
  • CRM software
  • Product knowledge
  • Data entry
  • De-escalation techniques
  • Conflict resolution
  • Professional telephone demeanor
  • Positive and professional
  • Microsoft outlook

Timeline

Senior Account Specialist
Discover Financial Services
12.2023 - 01.2025
Customer Service Representative
PFSWeb
11.2020 - 02.2024
Cashier
The Farmacy Natural Foods/Deli
04.2019 - 11.2019
Front desk receptionist
Fairfield Inn & Suites
02.2019 - 04.2019
Opening team member and Front desk receptionist
Springhill/Towneplace suites
09.2018 - 12.2018
JoAnn Fabrics
04.2018 - 05.2018
zulily
10.2015 - 04.2018
Turkey Hill
09.2014 - 10.2015
Kings and Queens Day Care
08.2014 - 09.2014
City Trends
07.2014 - 09.2014
McDonalds
08.2010 - 06.2012
Northland High School
High School Diploma
08.2009 - 06.2012

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Ilexis Renee Corbin