Jacqueline Delgado
SAN ANTONIO
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Early Head Start Teacher
Upbring
01.2024 - Current
- Provided ongoing professional development for staff members by leading workshops on best practices in early childhood education settings.
- Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
- Strengthened student language skills through daily exposure to vocabulary-rich stories, songs, and conversations.
- Promoted creativity through imaginative play activities that encouraged expression of thoughts and feelings in a supportive setting.
Auto Sales Representative
Tricolor Auto Group
04.2021 - 12.2023
- Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
- Assisted clients in understanding warranty services, ensuring their peace of mind after purchase completion.
- Stayed up-to-date on industry trends and product knowledge, becoming a trusted resource for customers.
- Established long-term relationships with clients through excellent communication skills, fostering loyalty towards the dealership brand over time.
Assistant Store Manager
TitleMax Title Loans
04.2019 - 01.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX05-2018
Medical Assistance Certificate -
Southern Careers Institute
TX02-2022
Skills
- Parent-teacher communication
- Positive reinforcement
- Goal setting
- Child development expertise
- Call center experience
- Repayment plan structuring
- Account analysis
- Goal oriented
- Customer service
- Problem-solving
- Customer experience
- Customer service and engagement
Certification
- First Aid Certification
- Child Development Associate (CDA) Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Early Head Start Teacher
Upbring
01.2024 - Current
Auto Sales Representative
Tricolor Auto Group
04.2021 - 12.2023
Assistant Store Manager
TitleMax Title Loans
04.2019 - 01.2021
- First Aid Certification
- Child Development Associate (CDA) Certificate
High School Diploma -
Karen Wagner High School
Medical Assistance Certificate -
Southern Careers Institute
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