Jacqueline DeLong
Fleetwood,PA
Summary
Detail-oriented bank teller with 10+ years of experience supporting daily branch operations. Skilled in clear communication, team collaboration, and banking software. Known for accurate cash management, issue resolution, and dependable customer service that strengthens client trust and operational efficiency.
Overview
11
11
years of professional experience
Work History
Bank Teller
Fulton Bank
Muhlenberg, PA
11.2015 - Current
- - Provided customer service by processing deposits and withdrawals accurately.
- - Resolved customer inquiries and account issues, enhancing overall banking experience.
- - Managed cash drawer while maintaining accuracy and following bank policies.
- Processed check cashing, money orders, and cashier's check requests accurately at the teller counter.
- - Performed daily cash reconciliations to support financial integrity and accountability.
- Reconciled night deposit bags and prepared cash for branch operations.
- Supported ATM, vault, and teller line duties during Fulton Bank business hours.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained confidentiality of bank records, transactions and customer information.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Built and maintained strong client relationships through personalized service.
- Facilitated training for employees on cash drawer operations, ensuring adherence to banking standards.
- Collaborated with team members to enhance customer service and operational efficiency.
Education
High School Diploma -
Antietam
Mt. Penn, PA06-1985
Skills
- Teller operations
- Cash handling
- Drawer reconciliation
- ATM balancing
- Night deposit processing
- Banking software
- Customer service
- Sales and Cross-selling
- Employee training
- Team collaboration
- Effective communication
- Currency packaging
Timeline
Bank Teller
Fulton Bank
11.2015 - Current
High School Diploma -
Antietam