Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nareily Cruz

Springfield,MA

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Overview

2
2
Languages
2
2
years of post-secondary education
3
3
years of professional experience

Work History

Bank Teller

Westfield Bank
Springfield, MA
09.2025 - Current
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with account inquiries and service requests.
  • Processed customer transactions efficiently and accurately.
  • Maintained cash drawer and balanced daily transactions.
  • Performed cash handling duties including counting currency, coins and checks.
  • Trained new staff on banking procedures and customer service standards.

Sales/operations associate

Alo Yoga
West Hartford, Connecticut
03.2024 - 02.2026
  • Coordinated order processing and fulfillment across multiple channels.
  • Managed inventory levels for sales and promotional events.
  • Developed and implemented customer segmentation strategies to improve sales operations efficiency.
  • Assisted in analyzing sales data to identify trends and insights.
  • Assisted sales leadership with administrative tasks to ensure smooth operations.
  • Provided administrative support to sales leadership and staff as needed.

Education

Associate of Arts - Forensic Psychology

Holyoke Community College
Holyoke, MA
09.2024 - 09.2026

Springfield Central High School
Springfield, MA

Skills

  • Teller operations
  • Customer service
  • Data interpretation
  • Time management
  • Team collaboration
  • Conflict resolution
  • Relationship building

Languages

Spanish
Professional
A1
English
Native/ Bilingual
A1

Timeline

Bank Teller

Westfield Bank
09.2025 - Current

Associate of Arts - Forensic Psychology

Holyoke Community College
09.2024 - 09.2026

Sales/operations associate

Alo Yoga
03.2024 - 02.2026

Springfield Central High School
Nareily Cruz